广州招聘

Duty Summary
Responsible for managing the telesales team to secure sales, as well as meet and exceed targets through setting performance goals. Ensures that sales calls handled by telesales agents meet industry standards, and are of high service quality

Main Responsibility
* Supervises a team of telesales agents to achieve sales targets and overall brand development
* To lead the Telesales Team to balance the business portfolio from different distribution chanel
* To work closely with training, coaching and QA staff and recommendations will serve as their compass as they look to implement performance improvement initiatives
* Oversee the program effectiveness launched by the team with continuous improvement plan in order to ensure both bottom line and top line is well safeguarded
* To review & analysis the market situation and report to senior management periodically
* Assist in formulation, development and execution of any New Business Channels and Telesales strategies, including e-marketing, telemarketing, marketing concepts, strategic positioning in order to increase the market penetration of well-known telecommunication products
* Oversee the Telesales Operation in order to ensure program development, implementation are well adhered to the schedule with quality deliverables

Qualification
* 5 years or above of call center sales experience, in which at least 2 years are in management position
* Apart from having the subject knowledge, the candidate shall also possess strong project management expertise and coordination capabilities
* Language proficiency in English and Mandarin is a must with excellent verbal and written communications skills
* Located in either Yongchuan or Guangzhou.
* Strong leadership requirements, effective performance management and coaching techniques
* Strong strategic, analytical and conceptual skills; be organized, flexible and multiple task oriented to handle duties as assigned
* Possess effective management strategies along with financial knowledge and forecasting abilities
* Have strong computer skills including MS Word, Excel, PowerPoint, and be familiar with the use of reporting tools
* Ability to work in a high pressure environment

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薪酬福利：
成功取录之全职申请者，将享受：
1.薪酬待遇极具竞争力：基本工资+绩效奖金+各项津贴+季度奖金+年终奖金；
2.五险一金+商业意外险；
3.法定节假日上班按标准给予加班费；
4.每年8-14天的带薪年假，6天全薪病假；
5.良好晋升机会：内部转职或纵向提升；
6.丰富多彩的员工活动（聚餐、郊游、运动会、员工生日会等）；
7.每年一次健康体检；
8.舒适的工作环境；
9.出国参加培训或旅游的机会。

联系电话：83160065；83160063
简历投递邮箱：gz-recruit@pccw.com
地址：广州市东风西路191号国际银行中心7楼706室人力资源部
公交车站：广医站；地铁站：中山纪念堂站（2号线）或西门口站（1号线）。可在**************查询具体乘车路线。

公司网站：*****************************
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公司微博：****************/u/2800332020
公司Facebook: ***********************/pages/PCCW-Teleservices-Ltd/212515088880136