Deputy Manager-Operations助理经理-签证运营中心
威孚商务信息咨询（上海）有限公司北京分公司
- 公司规模：50-150人
- 公司性质：外资(非欧美)
- 公司行业：专业服务(咨询、人力资源、财会) 外包服务
职位信息
- 发布日期：2013-07-12
- 工作地点：北京
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：客服经理(非技术) 咨询经理
职位描述
Qualification
- Frequent English and mandarin in speaking and writing
- Undergraduate degree or above
- Manage security [Physical and Information] during daily operations irrespective of greeter services for docs delivery via CITIC, and also ensure effective controls are in place to avoid any physical / data security breach incidents
- Maintain good relationship with various partner / vender
- Have good communication skill
- Have an experience on team management, and with good leadership
- have completed 3-5 years working experienced on customer services
- well manage and control the challenges and afford certain pressure, and would like to develop self in future
Job Description
- Well aware the SOP and operations requirements, ensuring best practices are implemented to meet Consulate standard and requirement
- Developing & influencing relationships with key vendors (CITIC and VXI) and CGI SPOC,
- To manage and feedback on requests/queries from CITIC and VXI
- To Train greeters on work ethics and improve operation process
- Monitoring the usage of stationary and equipment, and complete required report, daily, weekly and monthly if any