提送货经理 After Sales Manager
广州宜家家居有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:批发/零售
职位信息
- 发布日期:2013-07-12
- 工作地点:广州-天河区
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:客服经理(非技术)
职位描述
Main Responsibilities and Duties
Full serve handout
?To support sales by securing a waiting time of handout in align with global standard: 7+1 with the excellent co-worker schedules
Securing the service standard of service vendors as same as IKEA
?Take the active responsibility to manage the sub-contractors in a good way in align with the agreement in service contract, which ensure the service level at all time according to sales’ need
Department management
?Responsible for developing the annual business plan with the store management team in regards to own department and areas of responsibility
?Operate the department according to systems, methods and guidelines stated in IKEA Concept Documentation by having a high knowledge about IKEA Manuals and Rules & Guidelines
People Development
?Coach and build up IKEA competence through providing direction, creating motivation and building trust
?Have the ability to create an environment where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors
?Bring out the best in co-workers and attract, develop and inspire the organization. Securing that each individual is motivated in terms of:
?satisfying their own needs
?contributing to the performance of the area of responsibility
?contributing to a climate of trust in the area of responsibility
Requirements:
Knowledge
?Have a minimum of 1-2 years retail service or customer service experiences
?Have management experience of team with a minimum headcount of 5-10 persons
?Having experience with external service providers and solid networking and negotiation skills is a prefer
Capability
?Customer oriented & Business minded
?Good at reflecting &using IKEA concept in daily job
?Open, honest, humble, energetic &hard working
?Flexible, willing to make difference
?High teamwork spirit, delegating and willing to develop others
?With positive working attitude & able to work under pressure
Full serve handout
?To support sales by securing a waiting time of handout in align with global standard: 7+1 with the excellent co-worker schedules
Securing the service standard of service vendors as same as IKEA
?Take the active responsibility to manage the sub-contractors in a good way in align with the agreement in service contract, which ensure the service level at all time according to sales’ need
Department management
?Responsible for developing the annual business plan with the store management team in regards to own department and areas of responsibility
?Operate the department according to systems, methods and guidelines stated in IKEA Concept Documentation by having a high knowledge about IKEA Manuals and Rules & Guidelines
People Development
?Coach and build up IKEA competence through providing direction, creating motivation and building trust
?Have the ability to create an environment where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors
?Bring out the best in co-workers and attract, develop and inspire the organization. Securing that each individual is motivated in terms of:
?satisfying their own needs
?contributing to the performance of the area of responsibility
?contributing to a climate of trust in the area of responsibility
Requirements:
Knowledge
?Have a minimum of 1-2 years retail service or customer service experiences
?Have management experience of team with a minimum headcount of 5-10 persons
?Having experience with external service providers and solid networking and negotiation skills is a prefer
Capability
?Customer oriented & Business minded
?Good at reflecting &using IKEA concept in daily job
?Open, honest, humble, energetic &hard working
?Flexible, willing to make difference
?High teamwork spirit, delegating and willing to develop others
?With positive working attitude & able to work under pressure
公司介绍
宜家,一个工作的好地方
企业愿景和经营理念
“为大众创造更加美好的日常生活”,这是宜家的愿景。我们的经营理念是“提供种类繁多、美观实用、老百姓买得起的家居用品”。
通过优化我们的整个价值链,与供应商建立长期合作关系,投资高度自动化和大规模生产等方式,我们努力为顾客提供物美价优的产品。我们的愿景不局限于家居装饰。我们希望通过努力,为大众创造更美好的日常生活。
如果:
你遵循内心的喜好;
你渴望家一般温馨的工作环境;
你想与志同道合的小伙伴同行;
你渴望个性化的发展平台;
加入宜家,一个工作的好地方
薪酬福利体系:
好的薪资:薪资范围每年随市场的调整,年底13薪,年终奖金
五险一金/企业年金/补充公积金/补充商业医疗保险/医疗报销:本人100%;子女50%
商场医务室/沐浴室、母婴室、医务室/年度体检/
休假制度/员工产品折扣/健康员工餐/晚班交通补助/夜班津贴/高温补助
宜家长期服务奖/节日礼物/员工结婚奖励、生子奖励
跨部门、跨城市的工作机会 /学习发展规划
申请方式:
方式一:登陆宜家官方网站www.ikea.cn/加入我们,并在线申请岗位;
方式二:在招聘网站在线投递简历
方式三:关注“宜家中国招聘公众号”查询广州天河店,在线申请岗位
其他相邻商场职位请点击以下链接:
番禺商场:
http://jobs.51job.com/all/co4155816.html
佛山商场:
http://jobs.51job.com/all/co4042061.html
企业愿景和经营理念
“为大众创造更加美好的日常生活”,这是宜家的愿景。我们的经营理念是“提供种类繁多、美观实用、老百姓买得起的家居用品”。
通过优化我们的整个价值链,与供应商建立长期合作关系,投资高度自动化和大规模生产等方式,我们努力为顾客提供物美价优的产品。我们的愿景不局限于家居装饰。我们希望通过努力,为大众创造更美好的日常生活。
如果:
你遵循内心的喜好;
你渴望家一般温馨的工作环境;
你想与志同道合的小伙伴同行;
你渴望个性化的发展平台;
加入宜家,一个工作的好地方
薪酬福利体系:
好的薪资:薪资范围每年随市场的调整,年底13薪,年终奖金
五险一金/企业年金/补充公积金/补充商业医疗保险/医疗报销:本人100%;子女50%
商场医务室/沐浴室、母婴室、医务室/年度体检/
休假制度/员工产品折扣/健康员工餐/晚班交通补助/夜班津贴/高温补助
宜家长期服务奖/节日礼物/员工结婚奖励、生子奖励
跨部门、跨城市的工作机会 /学习发展规划
申请方式:
方式一:登陆宜家官方网站www.ikea.cn/加入我们,并在线申请岗位;
方式二:在招聘网站在线投递简历
方式三:关注“宜家中国招聘公众号”查询广州天河店,在线申请岗位
其他相邻商场职位请点击以下链接:
番禺商场:
http://jobs.51job.com/all/co4155816.html
佛山商场:
http://jobs.51job.com/all/co4042061.html
联系方式
- 公司地址:地址:span广州市天河区林和中路156号天誉花园一期首层