广州招聘

Position: (Senior) Systems Specialist
The Market Data and External Services Infrastructure (MDESI) team is a specialized team for the implementation and support of market data and trading infrastructure technology in Asia Pacific, which as a hub to provide market data/external services across more than 17 Asia Pacific countries. MDESI is responsible for market data infrastructure platforms including Thomson Reuters RMDS/TREP-RT, external services like Bloomberg, Factset, BT Radianz, TNS and other trading platforms like Reuters Dealing and EBS spot and EBSLIVE, Stock Exchanges terminals, dedicated Exchange/vendor feeds and also low latency messaging platform such as 29West, etc. The success of the team is measured through the availability of reliable services and the delivery of new/enhanced technologies to facilitate business needs in the region. There are opportunities exist within the team for System Specialist to help in the support functions. Reporting to the Senior Technical Services Manager of MDESI in Hong Kong, your remit will be to provide a cohesive vision of infrastructure capability and opportunity for business in Asia Pacific.
In this role, you will be responsible for the following:

? Provide 1st level support for all market data infrastructure and external services in Hong Kong and other Asia Pacific countries, and also follow-the-sun global support for market data infrastructure and external services in UK/US used by the Asia Pacific business during Asia time zone.
? Assist in the implementation of market data infrastructure and external services projects/requests in Asia Pacific and global to meet with business requirements and adhering to global MDESI and Group standards and directions.
? Working closely with business teams, and various application IT parties including Telecommunication, market data and network services vendors, and Global MDESI teams for project/requests implementation/testing/verification and rollout.
? Involved in market data infrastructure and external services upgrade (desktop applications, server applications, network circuits), performance and capacity management, and also any vendor/network changes and verification, systems drill test, etc to ensure stable and uninterruptible services to be delivered to business while meeting with the agreed Services Level Agreement.
? To follow group and Global MDESI procedures and processes, including required administration, documentation to ensure all MDESI systems under the proper configuration management and all incidents, changes, event are within group and regional incident, change and event management governance.
? Work closely with regional and global Market Data Infrastructure and External Services teams to share knowledge and experience to enrich the team’s capability and work together to provide a total services on Market Data and External services to HSBC businesses globally.

To be successful in this role, you should meet the following requirements:

? Successful candidate be educated to Bachelors-degree level or equivalent on IT/Engineering disciplines with minimum two years working experience with at least one year solid experience in technical services implementation and support of mission critical communication, trading and/or networking systems.
? Good knowledge on Linux OS, including UNIX scripting and administration, VI editor, Microsoft Windows OS and basic desktop applications is a must
? Good understanding on networking including Telecom circuits, network switches and routers, TCPIP protocol suites e.g. IP, UDP, DNS, FTP, HTTP, etc are required while more in-depth networking knowledge such as Cisco CCNA/CCNP qualification will definitely be preferred.
? Confident to provide 1st line system support and handle urgent and critical incidents following standard processes and the ability to make good judgment for escalation for the fast recovery of services to business.
? Hands on knowledge/experience with Thomson Reuters Market Data Platform and good understanding on Financial Markets services and working experience with trading operations in finance industry or similar environment is highly appreciated.
? Good communication (oral and written English) skills is a must, and be able to discuss and handle conflicts with confidence in English.
? The successful applicant must be self-motivated, customer service orientated, and above all, willing to learn and pick up new things/technologies and be a fast learner.
? Willing to work in exception hours for production support and system release, and also roster for Asia Pacific support at night/weekends.
? Will occasionally travel to HK for training and knowledge transfer and team meetings.

About HSBC

HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.

HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.


About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.


Who we look for

We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.

In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.

If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.

Find out more about us in Website: *****************************/careers/technology
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