广州招聘

Customer Service Order Support Manager

? Receive and check customer orders versus customer trade conditions as well as versus stock and sell-out data (if known) or previous orders;
? Act as an interface with logistics teams for order to delivery cycle (from sending of orders to customer reception);
? Analyze, communicate and animates CSL performance in line with planning and logistics;
? Allocate product inventory in line with business priorities;
? Build the order for the customer when a VMI solution is in place (at platform or store level);
? Inform customer on his order status;
? Build and coordinate contingency plans in case of order process issue;
? Coordinate and centralize relevant information for Sales force in the context of direct order taking by DANONE;
? Manage and develop his/her team;

Functional competencies

? Good interpersonal and communication skill;
? Strong analytical ability, problem solving and execution skill;
? Creative thinking to optimize the customer satisfaction and enhance the customer service level;
? Speak and write English with computer proficiency in MS Office;

Jobholder Qualifications—entry level

? 5 years or above experience in customer service or supply chain function, 1-2 year at managerial level;
? FMCG background is must, food and beverage industry is better;
? University degree or above;

沃克是大中华地区领先的中、高端人才搜寻公司和最出色的人力资源服务机构之一。

     
      沃克在大中华地区的分公司或办事处已迅速增至4家：香港、广州、中山、上海。我们在人力资源管理咨询和招聘咨询方面具有丰富经验，通过对客户公司的发展规划、组织结构、相关业务和具体职位的研究，能够很好地与公司及求职者进行沟通；满足不同公司对不同种类高级人才的需求。

       
      通过建立在高速互联网上的技术设施，我们得以在分支机构的网络之间进行迅捷的信息共享，从而能够不断地为客户搜索到最佳的领导和管理人选。