IT helpdesk service specialist
美亚财产保险有限公司(广东地区)
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:保险
职位信息
- 发布日期:2013-05-13
- 工作地点:广州-越秀区
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:大专
- 职位类别:Helpdesk 技术支持 技术支持/维护工程师
职位描述
Responsibilities:
1. Provide customer service and IT support to users
2. Assist in development of AVAYA PABX/IPT project and new IT technology
3. Maintain and monitor Windows Server and AVAYA PABX/IPT system
4. To work with users, vender closely to resolve Windows, AVAYA PABX/IPT issues and identify practical solutions
5. Technical support and technical training to end-users.
6. Conform to standard procedures as prescribed according to the IT Operations Manual.
7. Update and maintain the hardware and software inventory
8. Upkeep and ensure LAN and WAN security, integrity and protection against unauthorized access or intrusion
9. High level impact assessments across systems based on high level scope / business requirements.
1. Bachelor's Degree in Computer Science, relevant IT qualification.
2. minimum1 years of relevant desk side experience and AVAYA PABX/IPT experience
3. Strong Troubleshooting and Resolution of Clients side issues
4. Windows OS (XP & Server 2003), Outlook, MS Office, Remote Support, VPN, Mcafee Antivirus, Printers & software's Knowledge
5. Strong knowledge of AVAYA PABX/IPT technologies
6. Experience in various customer situations and complex problem solving.
7. Strong communications skills
8. Proactive and a team player
1. Provide customer service and IT support to users
2. Assist in development of AVAYA PABX/IPT project and new IT technology
3. Maintain and monitor Windows Server and AVAYA PABX/IPT system
4. To work with users, vender closely to resolve Windows, AVAYA PABX/IPT issues and identify practical solutions
5. Technical support and technical training to end-users.
6. Conform to standard procedures as prescribed according to the IT Operations Manual.
7. Update and maintain the hardware and software inventory
8. Upkeep and ensure LAN and WAN security, integrity and protection against unauthorized access or intrusion
9. High level impact assessments across systems based on high level scope / business requirements.
1. Bachelor's Degree in Computer Science, relevant IT qualification.
2. minimum1 years of relevant desk side experience and AVAYA PABX/IPT experience
3. Strong Troubleshooting and Resolution of Clients side issues
4. Windows OS (XP & Server 2003), Outlook, MS Office, Remote Support, VPN, Mcafee Antivirus, Printers & software's Knowledge
5. Strong knowledge of AVAYA PABX/IPT technologies
6. Experience in various customer situations and complex problem solving.
7. Strong communications skills
8. Proactive and a team player
公司介绍
美国国际集团 (AIG)是一家国际领先的保险机构,为130多个国家的客户提供服务。AIG旗下公司通过全球最广泛的财产责任保险业务网络服务各类商业、机构及个人客户。AIG旗下公司在美国亦是领先的寿险及退休金服务提供者。AIG的普通股在纽约证券交易所及东京证券交易所上市。
美亚财产保险有限公司(简称“美亚保险”)是AIG旗下在中国经营财产责任险保险的独资子公司,目前在北京市、上海市、广东省、深圳市和江苏省设有分支机构。
American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.
AIG Insurance Company China Limited (AIG China, formerly Chartis Insurance Company China Limited) is a China registered wholly owned property & casualty subsidiary of AIG, with branch offices in Beijing, Shanghai, Guangdong Province, Shenzhen and Jiangsu Province.
www.aig.com
美亚财产保险有限公司(简称“美亚保险”)是AIG旗下在中国经营财产责任险保险的独资子公司,目前在北京市、上海市、广东省、深圳市和江苏省设有分支机构。
American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.
AIG Insurance Company China Limited (AIG China, formerly Chartis Insurance Company China Limited) is a China registered wholly owned property & casualty subsidiary of AIG, with branch offices in Beijing, Shanghai, Guangdong Province, Shenzhen and Jiangsu Province.
www.aig.com
联系方式
- 公司地址:地址:span北京路374-2号瑞安广州中心