广州招聘

This is a internship position with minimum of 3 months, Can be converted to permanent employee.

Key Accountabilities

• Audit reservation information daily by system
• Updating reservation error report
• Audit and update the hotel Database including the rate auditing
• Prepare Performance report
• Answer hotel assistant line
• Any other duties that may be assigned from time to time.

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Requirements

• Must be able to speak Cantonese;
• Good command of English speaking, reading and writing, CET-4 with passing score and above is preferred
• Familiar with Windows Office (Word, Excel)
• Good customer service skills, detail orientated, patient, well organized
• Able to work shift duty including weekends and public holidays

万豪国际集团在全球 110+个国家拥有 30 个著名酒店品牌,酒店数量超过5,700 家，且还在继续发展壮大。作为世界知名的品牌，旗下拥有瑞吉、万豪，丽思卡尔顿，豪华精选、W 酒店、威斯汀、艾美、喜来登、福朋酒店，雅乐轩，源宿,Tribute Portfolio等。

    万豪国际大中华客户服务中心—广州海航大厦(Guangzhou Customer Engagement Center简称广州CEC）为万豪国际集团旗下的所有品牌服务，是一个重要的业务渠道和客户接触平台。我们关注的是中国——万豪国际在世界上最重要市场的客户需求。我们的员工主要是通过电话，邮件以及网上聊天会话的方式与客户进行交流互动。通过我们与众不同的服务，让客户在下榻酒店之前就能感受到品牌的魅力，从而建立顾客忠诚度并且扩大万豪国际集团的市场份额。

了解更多职业发展信息，请点击http://www.careers.marriott.com.cn/ ，期待您的加入！