广州 [切换城市] 广州招聘广州客服及技术支持招聘广州客服专员/助理(非技术)招聘

Service Coordinator

格兰富水泵(上海)有限公司广州分公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工  多元化业务集团公司

职位信息

  • 发布日期:2013-03-26
  • 工作地点:广州
  • 招聘人数:1
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:客服专员/助理(非技术)  售前/售后技术支持工程师

职位描述

Title: Service Coordinator
Department: Service
Location: Guangzhou

Purpose of job:
-To perform the service order processing and ensure a correct and complete input with the aim of obtaining a smooth flow to the benefit of the company and the customer as well.
-To ensure the order under control and goods are available in time.
-To inquire the spare parts price and lead time for customer and issue the quotation.
-To provide the accurate service statistic and reports to develop service business and management.

Main duties and responsibilities:
-To issue order and perform the processing of received orders to make sure the availability of request product specifications and terms of delivery.
-To follow-up the order day and day, ensure all of order schedule under our control. In case of any delay and change information, necessary communication and action must be taken.
-To check in due time with finance department on customer's solvency. Confirm the payment information with customer and finance.
-To create the production number and apply for creating and changing vendor information.
-To record and update the database of service order and documentation.
-To issue service quotation for customer and reply lead time inquiry.
-To assist the service administration in preparing proposals, reports, data and so on.
-To be a service coordinator backup when necessary.
-Other tasks when assigned by the Superior or above.

JOB PROFILE

Education and training:
-Diploma holder in Engineering education background
-Good command in oral, listening, reading and written Chinese and English

Experiences:
-A fresh from college or university, or experienced in customer service
-Faster in paper work

Personality:
-Good attitude
-Dutiful
-Patient
-Initiative
-Easy to communicate
-Ability to work in independently
-Adapt the busy work that requires to sit all days
-Willing to do the over work some time
-Result driven
-Team work spirit
-Customer driven

Other requirements:
-Extensive knowledge of MS office or Lotus

公司介绍

格兰富水泵集团成立于1945年,总部位于丹麦,全球雇员超过一万五千人,在48个国家设有68家分公司,是全球泵业的领导者之一,为客户提供技术领先的水泵及解决方案。
1994年,格兰富来到中国,在上海设立了销售总部,致力于中国的销售和业务拓展。并在北京、广州等地都设有分公司,以加强对北方市场、南方市场和华中地区的支持。
为配合公司业务的迅速增长,格兰富水泵(上海)有限公司广州分公司诚邀下列有志之士加入我们拓展的行列。
我们将为员工提供极富竞争力的薪资、完善的福利及广阔的个人职业发展机会。

联系方式

  • 公司地址:广州市先烈中路69号东山广场2207-2218
  • 邮政编码:510095