Customer Service Clerk
香港立德荷兰(中国)有限公司广州代表处
- 公司规模:少于50人
- 公司性质:外企代表处
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2012-07-31
- 工作地点:广州-越秀区
- 招聘人数:1
- 学历要求:大专
- 语言要求:英语
- 职位类别:客服专员/助理(非技术)
职位描述
Job descriptions:
- To ensure customers' bookings are handled correctly and timely with compliance to all requirements/instructions elaborated in customer SO and internal deadline for major milestones;
- To perform data entry in operation system in a timely manner as required to ensure operation process is lively reflected in system;
- To be familiar with customers' requirements on documentation and system as well so that he/she can give proper and correct guidance to Doc. Staff when they encounter difficulties;
- To coordinate with internal and external parties including shippers/vendors, , OP., CHB, and Acct. etc. to make sure every shipment is moved smoothly;
- To report any failures of carriers and subcontractors to the supervisor / manager;
- To coordinate with sales to develop business relationship with clients for further business opportunity;
- To accept special project or assignment by supervisor or manager.
Job requirements:
- College or above, university preferred
- Good English skills in both written and spoken;
- Good pc skill in MS. Office package;
- Good at interpersonal communication and capable of solving unexpected problems;
- Willingness to take challenges and ability to work with smile under pressure;
- Diligent, responsible and efficient, with team spirit.
- To ensure customers' bookings are handled correctly and timely with compliance to all requirements/instructions elaborated in customer SO and internal deadline for major milestones;
- To perform data entry in operation system in a timely manner as required to ensure operation process is lively reflected in system;
- To be familiar with customers' requirements on documentation and system as well so that he/she can give proper and correct guidance to Doc. Staff when they encounter difficulties;
- To coordinate with internal and external parties including shippers/vendors, , OP., CHB, and Acct. etc. to make sure every shipment is moved smoothly;
- To report any failures of carriers and subcontractors to the supervisor / manager;
- To coordinate with sales to develop business relationship with clients for further business opportunity;
- To accept special project or assignment by supervisor or manager.
Job requirements:
- College or above, university preferred
- Good English skills in both written and spoken;
- Good pc skill in MS. Office package;
- Good at interpersonal communication and capable of solving unexpected problems;
- Willingness to take challenges and ability to work with smile under pressure;
- Diligent, responsible and efficient, with team spirit.
公司介绍
NileDutch Africa Line -荷兰尼罗河航运(私有)有限公司成立已经超过25年,总部位于欧洲最大港口城市荷兰鹿特丹(ROTTERDAM),专注提供欧洲、南美、远东至非洲的集装箱航运服务;
NileDutch 中国公司成立于2007年,目前为止在中国有6个分公司,分别位于天津、青岛、上海、宁波、广州和香港,员工人数接近100人。
NileDutch公司坚持“以人为本“,一直以来秉承员工是公司生存和发展的第一重要资源,致力于向所有员工提供:
1,有竞争力的薪资待遇;
2,良好的工作环境;(国内分公司办公地址均位于当地高级写字楼)
3,长远的职业指导和规划;(公司对优秀员工提供国内外培训和畅通的职位晋升渠道)
敬请登陆公司网站 www.niledutch.com;
NileDutch 中国公司成立于2007年,目前为止在中国有6个分公司,分别位于天津、青岛、上海、宁波、广州和香港,员工人数接近100人。
NileDutch公司坚持“以人为本“,一直以来秉承员工是公司生存和发展的第一重要资源,致力于向所有员工提供:
1,有竞争力的薪资待遇;
2,良好的工作环境;(国内分公司办公地址均位于当地高级写字楼)
3,长远的职业指导和规划;(公司对优秀员工提供国内外培训和畅通的职位晋升渠道)
敬请登陆公司网站 www.niledutch.com;
联系方式
- 公司网站:http://www.niledutch.com
- 公司地址:广州市环市东路403号广州国际电子大厦1807室
- 邮政编码:510095
- 联系人:陈小姐