广州招聘

Principal Accountability:

The role is to plan, organize and manage international delivery of BPO
(Business Process Outsourcing) projects for large-scale multinational
companies. This will embrace client management, stakeholder management,
delivery management, and team management. Details are as followed:

1) Service Delivery:
？ Ensures that all deliverable for the project are created, approved and
updated on ongoing manner;
？ Ensures that all targets and deadlines described in KPIs and SLAs are
met according to client’s expectations;
？ Assigns priorities for operations and services delivered to the client;
？ Assures sufficient resources to perform operations for the clients;
？ Ensures that operations are run according to budget constrains for the
project. Compare costs against revenues, approve and control
expenses, approve financial data and forecasts, approve billing
calculation based on contract, identify potential risks related to
project’s financials and report then to senior management;
？ Perform negotiations with the client on project’s financials when
required.

2) Continuous Improvements:
？ Continually strives to simplify, standardize and improve processes
across all countries subject to approval of the Client;
？ Continually considers improvement opportunities and encourages the
Team to do the same. Focuses on continuously developing business relationship;
？ Ensures processes within the project are performed efficiently and
？ improvements are introduced to inefficient processes within the
project;
？ Ensure that appropriate controls are implemented to reduce the risk
delays and errors. Ensure ISO documentation is completed and
？ updated on ongoing manner. Promote 6 Sigma approach within the
project.

3) Team Management:
？ Creates strong and effective teams motivated towards effective
performance and objectives realization;
？ Based on the scope of project identifies profiles for recruited
employees;
？ Defines expectations towards employees;
？ Ensures the workload is properly assigned to employees;
？ Identifies areas for employees’ development;
？ Develops individuals with coaching, delegating and constructive
feedback practices;
？ Cooperate with HR department on staff development and staff issues
resolution.
？ Motivates employees with tools available within the company.

4) Contribution to the selling process:
？ Takes the opportunity to increase scope of services performed within
the company by participation in selling process;
？ Cooperates with sales and transition team on most effective projects’
set-up for new deals, advises on transition projects, share “best
practice” and experience with other project managers.

任职要求：

Person Specification:
？ At least 7 years working experiences.
？ Degree in Finance and Accounting and advanced knowledge of Finance and Accounting
？ High level customer service skills
？ Well organized and able to work on multiply tasks
？ Advanced project management skills
？ Good people management skills
？ Fluency in English

2) Desirable:
？ In-depth knowledge of finance & accounting systems processes and
procedures
？ BPO experience will be a plus.
？ Knowledge of processes and procedure of other functions
？ Additional professional qualifications: MBA, ACCA or equivalent

企业介绍：
Capgemini（凯捷）于1967年在法国成立，至今在全球拥有超过 200,000 名员工，并且在咨询服务、信息技术、商业服务领域处于国际领先地位，2018年年收入达132亿欧元。

商业服务是凯捷的三大核心业务之一。在今天高度竞争的市场环境中，商业服务更需要真诚承诺、资源和专有技术，业务流程外包正日益成为企业高管针对市场需求做出更为迅捷、灵活回应的战略力量。五十年的丰富经验，在全球拥有21个主要交付中心，对所有领域的客户而言，凯捷是一个值得信赖的供应商。

广东凯捷商业数据处理服务有限公司是凯捷集团的全资子公司，于1999年落户广州，2010年搬迁至佛山南海，是凯捷全球重要的商业服务交付中心之一。

办公场地总面积超过9千平方米，员工总数近1000人，国际一级标准的机房面积超过120平方米，拥有超过20个国际知名的全球性客户；目前主要客户位于欧洲、北美、日本、韩国、东南亚等国家和地区，行业涵盖快消、零售、能源、化工、物流及制造业等，主要业务包括财务、会计、人力资源、采购等业务流程外包服务。凯捷的员工每一天都分别通过使用SAP、Oracle等ERP系统，为遍布全球的客户提供实时而优质的服务。

公司网址：************************/ ***************************/
福利待遇：公司为所有员工购买五险一金＋商业保险，带薪年假10天以上
工作时间：五天工作制
工作地点: 佛山南海区融和路25号荣耀国际金融中心（广佛地铁金融高新区地铁站）