Senior CRM Officer
太古汇(广州)发展有限公司
- 公司规模:150-500人
- 公司性质:合资(欧美)
- 公司行业:物业管理/商业中心
职位信息
- 发布日期:2021-01-11
- 工作地点:广州-天河区
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:0.8-1万/月
- 职位类别:客户关系经理/主管
职位描述
Major Responsibilities and Objectives:
- Conducts club communications and promotional activities;
- Take care of all the administrational work in CRM team as promotional material forecasting, purchase order tracking, etc;
- Lead VIP center operation team to build up good relationship with VIP customers and provide high level services;
- Be responsible to handle complicated customer complain such as bonus points reimbursement, member information update and member card re-issue application;
- Initiate and organize surveys to collect deeper customer insights on CRM related topics plans and executes the Elites Club gift redemption program;
- Develops good collaborative relationship with other teams.
Skills, Qualifications and Experience Requirements:
- University graduate with a degree in Marketing or Business-related discipline;
- Minimum 3 years' working experiences in customer service management or promotion experience;
- Working under pressure and multi-task;
- Excellent communication and interpersonal skills;
- Fluent spoken and written English/Mandarin.
公司介绍
太古汇(广州)发展有限公司为太古地产在广州的大型综合发展项目,位于广州市天河中央商务区核心地段,包括一个大型购物商场,两座甲级写字楼,一个文化中心和广州首家文华东方酒店。
联系方式
- Email:hr@swireproperties.com
- 公司地址:地址:span天河路385号太古汇