广州 [切换城市] 广州招聘广州客服及技术支持招聘广州客户关系经理/主管招聘

Senior CRM Officer

太古汇(广州)发展有限公司

  • 公司规模:150-500人
  • 公司性质:合资(欧美)
  • 公司行业:物业管理/商业中心

职位信息

  • 发布日期:2021-01-11
  • 工作地点:广州-天河区
  • 招聘人数:若干人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:0.8-1万/月
  • 职位类别:客户关系经理/主管

职位描述

Major Responsibilities and Objectives:

 

-  Conducts club communications and promotional activities;

Take care of all the administrational work in CRM team as promotional material forecasting, purchase order tracking, etc;

Lead VIP center operation team to build up good relationship with VIP customers and provide high level services;

-  Be responsible to handle complicated customer complain such as bonus points reimbursement, member information update and member card re-issue application;

Initiate and organize surveys to collect deeper customer insights on CRM related topics plans and executes the Elites Club gift redemption program;

-  Develops good collaborative relationship with other teams.


Skills, Qualifications and Experience Requirements: 

 

-  University graduate with a degree in Marketing or Business-related discipline;

-  Minimum 3 years' working experiences in customer service management or promotion experience;

-  Working under pressure and multi-task;

-  Excellent communication and interpersonal skills;

-  Fluent spoken and written English/Mandarin.

  

  

公司介绍

太古,创办于十九世纪英国的利物浦,拥有近二百年营商经验。时至今日,太古已是一个规模庞大的多元化跨国企业集团,业务范围由地产、航空、饮料、海洋服务以至贸易及实业等。集团凭籍无比魅力和进取精神发展成今天紧密相连的庞大业务网络,生机蓬勃,日趋高科技,并且着眼于未来。
太古汇(广州)发展有限公司为太古地产在广州的大型综合发展项目,位于广州市天河中央商务区核心地段,包括一个大型购物商场,两座甲级写字楼,一个文化中心和广州首家文华东方酒店。

联系方式

  • Email:hr@swireproperties.com
  • 公司地址:地址:span天河路385号太古汇