广州招聘

岗位职责:

1. Ensure that the scheduling and registration process for the patient is completed
2. Accurately and efficiently保证准确无误并高效地完成患者的预约和登记
3. Respond to patient inquiries and educate them on UFH-level policies and procedures 有效回应患者的疑问并根据和睦家的政策和流程帮教患者
4. Assist with generating patient invoices and processing patient payments to ensure that patient’s accounts are settled. 协助打印发票、为患者结账
5. Coordinate with insurance companies to ensure that patient has active medical coverage for the services that they receive at UFH. 与保险公司沟通协调以确保患者在和睦家所接受的医疗服务在被保险的范围内
6. Assist Supervisor/Manager with any new initiatives or special projects. 协助主管/经理完成新的任务或额外项目

任职资格:

Qualifications:
Associate college degree or above preferred;
Working experience in service industry /cashiering/ customer service preferred;
Previous working experience in international hospital / clinic or hotel preferred.

Skills:
Excellent language skills in Chinese and English, verbal and written
Good customer service and problem-solving skills
Professional manner and etiquette
Communicating skill in interacting with patients and colleagues

Knowledge:
Excellent working experience/knowledge in customer service
Good proficiency in Microsoft Word and Excel;
Good understanding of healthcare industry

和睦家医疗服务网络自开始运营以来，已为数以百万计在华外籍人士和中国家庭提供了高质量的医疗服务。作为其中一员，2008年和睦家广州诊所开业，2018年广州和睦家医院盛大开业。
广州和睦家医院已高分通过国际医疗卫生机构认证联合委员会（JCI）的认证，总建筑面积超6万平方米，床位超100张。提供包括内科、外科、妇产科、儿科、全科、皮肤科、口腔科、康复医学科、中医门诊、24小时急诊等在内的多学科专业服务，以及全科家庭医疗、家庭式一体化产房、产后康复中心、新生儿重症监护室等特色服务。
广州和睦家医院及和睦家广州诊所，构成和睦家在粤服务网络。广州和睦家与北京、上海、深圳、天津、青岛、博鳌、杭州等医疗机构一同，诚挚欢迎每位前来就诊的患者体验高标准的国际医疗服务。
地址：广州市海珠区琶洲大道31号 邮编：510335