品牌策略客户经理 STRATEGIC ACCOUNT MANAGER
广州中荷橙品牌管理有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:公关/市场推广/会展
职位信息
- 发布日期:2020-12-02
- 工作地点:广州-海珠区
- 招聘人数:2人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:1.2-1.8万/月
- 职位类别:客户经理/主管
职位描述
Orange Branding in Guangzhou is looking for an enthusiast, Strategic Account Manager with agency experience of at least 5-10 years.
As Strategic Account Manager you identify and create opportunities by positioning solutions aligned with customer goals, challenges, and initiatives. By focusing on strategic account management, our sales professionals can grow accounts and you help to grow the agency to the next level with regard to client and aspiring new and exciting projects:
Once a project has been closed, the role you have is to be able to dedicate efforts on maintaining and growing these new relationships.
Additionally, you have experience with working with creatives that you can motivate to bring out their best work. In doing so, existing designers can grow, offering many benefits, including:
- Shorter sales cycles
- Reduced project costs
- Priority relationships
- Greater access to decision-makers
This role has benefit after 6 months when projects become more profitable, your salary will be reflected in the performance of the agency.
You not only have experience to marketing advertising!
You have understanding or experience of:
- Strategy
- Positioning
- Identity
- Retail
- Ecommerce
Key is you can manage writers, strategists, graphic designers, product designers, retail designers, digital designers, content creators.
Also you are analytical and understand how to work with KPI’s and financial overviews for the sake of project management.
Responsibilities
- Manage our key accounts portfolio
- Achieve assigned strategic account objectives
- Establish strong, long-term client relationships
- Communicate with major clients on a regular basis and respond to specific queries
- Suggest solutions and innovative ideas to meet client needs
- Handle complaints and problems in a timely and effective manner
- Act as the liaison between key customers and internal teams
- Identify and approach new potential strategic customers
- Monitor sales performance metrics
- Prepare monthly, quarterly and annual reports and forecasts
Requirements
- Proven work experience as a Strategic account manager or Key account manager
- Exceptional communication and leadership skills.
- Solid sales experience in B2B environment
- Hands on experience with CRM software and Account management systems
- Understanding of sales performance metrics
- An ability to address customer requests in a timely manner
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation skills with a problem-solving attitude
- Availability to travel as needed
- BSc degree in Sales, Business Administration or relevant field
- Generate sales among client accounts, including upsetting and cross-selling
- Operates as the point of contact for assigned customers
- Makes sure clients receive requested products and services in a timely fashion
- Communicates client needs and demands to employer company
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborates with sales team to reach prospective clients
- Service multiple clients concurrently, often meeting deadlines
- Keep records of client transactions
The position will be screened based on job-related working experiences - 5 years’ experience will be considered as Junior; 10 years’ proven and traceable experience will be considered as Senior.
公司介绍
Our experts are experienced professionals in brand building and marketing strategy, design management (retail, packaging, product, digital, communication), investment & business strategy.
Orange Branding(中荷橙),源自荷兰的品牌战略与设计机构。
1999年成立于荷兰阿姆斯特丹,自2005年起长驻中国。
资深专家团队从业经验丰富,覆盖的专业领域包括:
-品牌战略
-营销策略
-设计管理(零售设计、包装设计、产品设计、数字化设计及传播设计)
-品牌并购投资与商业战略
联系方式
- Email:hr@orange-branding.com
- 公司地址:中国广州海珠区琶洲凤浦中路679号,广交会大厦604室 (邮编:510000)
- 电话:13480202242