广州招聘

Role Title: Vice President - Human Resources Consultant (1 year contract)

Business: HR BUSINESS PARTNER

Role Purpose / Description

As an HR Consultant you will be accountable for managing the successful delivery of HR projects and initiatives that support the business strategy set out in strategic people plans. You will work closely with HR Business Partners, HR Advisors and specialists to help design pragmatic solutions to solve business problems, framing complex challenges by leveraging internal and external expertise to deliver solutions that have measurable impact for our business either globally or within country adding commercial value through HR projects.

The HR Consultant will be able to effectively communicate and demonstrate how HR projects and activities:

• Connect the people priorities and the business goal.
• Explain and demonstrate understanding of capabilities and interdependencies of leadership, talent, culture and organisation to enable the business strategy through HR initiatives within their area of responsibility

In order to accomplish these outcomes, is expected that the HR Consultant will:

• Manage programme delivery proactively balancing scope, schedule, interdependencies, budget and risks
• Be able to provide oversight to how HR initiatives align to the HR/ Business Strategy and relevant global/ country business/functional People Plans
• Be responsible for effective programme controls and procedures within their given initiatives
• Effectively manage relationships with internal and external stakeholders
• Report progress, issues, dependencies and risks to the relevant governance forum and make recommendations to influence decision making in order to maintain progress towards delivery
• Manage a team if appropriate to meet performance targets aligned to programme objectives and role-model desired behaviours

Impact on the Business

• Create and drive effective project plans and HR initiatives to support delivery of business outcomes outlined in strategic people plans
• Find pragmatic solutions to solve business problems by framing complex challenges and thinking creatively leveraging internal and external expertise
• Execute deployment of HR solutions that have measurable impact through keeping focus on quantifiable difference to the organization and project success
• Analyse workforce trends utilising advanced analytics, formulating insights & recommendations to inform workforce strategy development
• Demonstrate strong leadership and role-model behaviours for the function and business. Advocate and champion the HR delivery model, driving collaboration between HR Consultant and COEs and HRBPs
• Seeks to identify business activity that has an impact on people and structure, and delivering appropriate solutions.

Managing Change

• Takes responsibility for defining and planning the end-to-end approach needed to deliver a HR intervention successfully

• Use effective change and project management approaches and techniques for gaining commitment to initiatives

• Manages and coordinate the successful execution of plans

• Follow through implementation effectively to ensure it is properly adopted and embedded

• Demonstrates new ways of working to improve business performance highlights business risk arising from change.

• Communicates and articulates change journey and adapting content and behaviour appropriately to the audience encouraging others to do the same

• Uses different approaches and techniques to both question solutions for change, building awareness, and dealing with resistance to change

• Take responsibility for defining and planning advanced change management approaches and techniques for gaining commitment to change initiatives effectively to ensure change is adopted and embedded

Engaging with Customers/ Stakeholders/ Colleagues

• Help HRBPs, HRAs, and Centres of excellence explore and scope possible solutions to business problems

• Partner with the relevant Centres of Excellence teams to understand the advances in technology/analytics and consider how new/different ways of reporting and analysis can bring value to the business.

• Partner with the Analytics teams to undertake medium and long term workforce analysis perspectives, anticipating the impacts of the future of the workforce and how this may impact/benefit project planning and strategic deliverables

• Create collaborative environment in which COEs are included in direct conversations with the business so they feel empowered to really understand the business, its strategy and priorities

• Advocate the right thing to do for customers/stakeholders/colleagues

• Encourage others to demonstrate a commitment to diversity, inclusion and well-being in everyday actions

• Proactively encourage a broad and diverse network of collaborative relationships

Relationship & Consulting

• Develop and sustain effective working relationships with HR teams, the business and within the HRC community, demonstrating the ability to utilize skill across the organisational matrix.

• Be a role model in team work and in the support and development of others.

• Delivers activity with integrity in business relationships, providing clear, candid, honest and rational input with a focus on solutions.

• Uses successful strategies to establish and grow business relationships; adapting approach to circumstances and people.

• Champions advocacy, and is aware of employee sentiment and the impact on decision making through a practical understanding of issues on the ground.

Operational Effectiveness & Control

• Determine appropriate project staffing and associated responsibilities. Set high expectations concerning quality and put in place quality assurance processes. Support the business partner to build frameworks to plan and manage the continuous process of change including dependencies, risk, potential scenarios ad options to mitigate.

• Report progress, issues, dependencies and risks to the relevant governance forum and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realization. Ensure the smooth and timely handover of project activity in to the business as usual HR team.

• Brief COEs partners on the programme deliverables and required outcomes, involving the COEs in the building of the project plan as relevant including effective and relevant deployment of COE product offering which fulfil the business needs

• Builds a successful network of knowledge across the Centres of Expertise and HR Business Partners through tools, such as collaboration software, removing duplication of work and actively encouraging innovation

• Understand and champion the HR service delivery model – using positive and helpful language with customers putting the HR and Business Customer in the centre of what we do

• Understand and champion all HR policies and procedures and challenge and continually raise concerns as relevant where processes are not being followed and process improvement reviews are required.

Major Challenges

• Support the design, delivery and enablement of global and local People Strategy.

• Apply several skills at once (such as business acumen, data judgment, leadership)

• Develop relationships with HR colleagues globally and within country as appropriate.

• Consistently manage a balance between the business change initiatives and HR driven initiatives intended to grow engagement with a backdrop of industry pressures, changes in the economy and ongoing revenue and cost challenges

• Manage a balance between organisational need, employee need, customer need and the HR teams’ ability to deliver and change.

Knowledge & Experience / Qualifications

• Experience of working in an HR environment in a business partnering/HR generalist capacity supported by shared services and areas of expertise is a must

• Experience in transformation/change and/or project management roles

• Deep understanding of the company operations, employee demographics and associated risks/challenges to be able to design pragmatic, relevant solutions is preferred

• Relevant project management qualifications and CIPD accreditation (desirable but not essential)

• Role model and ambassador for the company behaviours, and the ability to deal assertively but sensitively with internal and external customers across a matrix environment.

• Strict adherence to the requirements of confidentiality. Discretion and integrity essential

• Calm under pressure; ability to re-prioritise in very short timescales.

• Flexibility, tenacity and resilience to deal with business demands during periods of high workload.

• Key Capabilities

  - Change Management, Consulting Agility

  - Business Impact & Diagnostic

  - Relationship & Consultancy

  - Design Thinking, Statistical Analysis and Project Management skills

  - Workforce planning and organisation design

  - Employer branding and internal communications

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.

Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.

Some careers grow faster than others

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

About HSBC

HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.

HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.


About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.


Who we look for

We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.

In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.

If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.

Find out more about us in Website: *****************************/careers/technology
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