广州招聘

Role Title: Senior
Design Researcher
Business: Wealth & Personal Banking
Role Purpose / Description
-Ensure
the work is grounded in a deep and contextual understanding of what matters to
the people we are designing for.
-Manage
resources to achieve business targets / objectives
-Analyse
problems and propose solutions beyond initial objectives or requirements
-Challenge
requirements and thinking
-Owns
Design Research as a discipline and a practice at project level.
-Establish
best practices, evolve processes and cultivate community.
-Responsible
for the design research projects.
-Show
agility and creativity in integrating design research into the work,
simultaneously offering critique and new possibilities based on reasonable
constraints.
-Works
collaboratively with other teams to support design research efforts.
-Ensures
that design research across the project is scoped and supported appropriately.

职位要求：
Knowledge & Experience / Qualifications
-6-7+ years relevant or
industry experience
-History of tackling
and solving complex design research challenges.
-Ability to communicate
effectively with colleagues, clients, and partners.
-Strong leadership and
people management skills, problem resolution abilities, and good judgment.
-Experience
conceptualizing and managing design research initiatives from start to finish.
-Proven history of
delivering results on time and within budget.
-Comfort with ambiguity
yet unstoppable drive to create order out of chaos.
-Strong strategic,
analytical, and problem-solving skills.
-Working knowledge of
all aspects of design research: recruiting processes
scheduling and logistics
protocol development
interviewing and moderating
analysis and framework
development
video compilations
research deliverables.
-Understanding of
service design and digital product design.
-Proven collaborative
and teamwork skills.
-Passion for evolving
design research methods
flexible in approaches to see opportunities for design
research where others might see constraints.
-Strong command of
English and Cantonese language (both verbal and written) a must, with Mandarin
preferred
-Ability to work with
many parties both internal and external to the bank
-Impeccable personal
time management
-Manage resources to
achieve business targets / objectives
-Analyze problems and
propose solutions beyond initial objectives or requirements
-Challenge requirements
and thinking
-Working with senior
management to drive efficiency
-Drives
customer-centric approaches
-Drives user friendly
concepts

About HSBC Technology
China
We
develop, implement and support software and IT services and processes that
allow HSBC to remain at the forefront of high-quality banking systems. We
develop and maintain systems for HSBC’s global businesses, as well as support
functions such as Finance, HR and Risk. We work across a range of technology
platforms and development disciplines, from mainframe to mobile technologies.
Our
team includes software engineers and developers, architects, testers, IT and
business analysts, consultants and programme and project managers, as well as
team leadership and management roles. We employ people in almost all the
countries and territories in which HSBC operates. Two locations of HSBC
Technology China, including Guangzhou and Xi’an, are world-class technology
hubs with industrial delivery capability.
Some careers grow faster
than others
If
you’re looking for a career that will give you plenty of opportunities to
develop, join HSBC and your future will be rich with potential. Whether you
want a career that could take you to the top, or simply take you in an exciting
new direction, HSBC offers opportunities, support and rewards that will take
you further.

About HSBC

HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.

HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.


About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.


Who we look for

We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.

In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.

If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.

Find out more about us in Website: *****************************/careers/technology
Or Follow us on WeChat Career Account by searching “汇丰软件人才招聘”