Infrastructure Analyst
花旗银行(中国)有限公司广州分行
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:银行
职位信息
- 发布日期:2020-11-05
- 工作地点:广州-黄埔区
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:技术支持/维护工程师 网络管理(Helpdesk)
职位描述
Scope:
This role is responsible for providing onsite operations and maintenance support services to our Tech room as well as engaging in projects working closely with other support groups to deliver services and solutions to all clients. In terms of operations, the team covers areas such as scheduling hardware buildup, provide asset and configuration management, troubleshooting, maintenance & support for all IT equipment within our Tech room.
Project works could include deployment of new online system, coordinating activities and defining processes and procedures. A strong analytical and documentation skill is therefore preferable to fulfill this role.
Principal Responsibilities:
· Oversight supervision on all vendors/visitors working inside the Hardware Centers, and ensure security procedures & guidelines are adhered to at all times.
· Plan / Schedule and work closely with OEM vendors (e.g. HP, IBM, SUN) on physical installation, upgrade and break-fix for hardware.
· Plan / Schedule and work closely with platform groups on firmware refresh / update, OS upgrade, patches and hardware preventive maintenance.
· Keep in check for any abnormal events such as fault alarms, fault lights, area tidiness, and take appropriate action or escalate if necessary.
· Provide physical hands-on support for all server hardware (e.g. power-cycle)
· Engage in new server roll-in (power certification), and decommissioning of sunset hardware / application. Includes proper disposal if the hardware is deemed unusable.
· Media tape management which include tape labeling, tape inventory management, tape movement, virtual tape library management and media degaussing.
· Ensure timely delivery of project deliverables within project scope, deadline & budget.
· Adhere to and support the Standard Information Life Cycle (SILC) process, providing / updating any required documentation.
· Manage vendor resources in support of BAU activities.
· Ensure compliance to **group Information Technology Management Policies and Standards.
Qualification & Experience required:
· Preferably an undergraduate degree in a technical discipline
· Ability to communicate in English
· Excellent skills in documenting processes and procedures
· Able to work with 7x24 shift arrangement
· Knowledge and exposure to some of the ISO standards is preferable
公司介绍
为了迎接新的挑战和机遇,花旗银行(中国)有限公司广州分行诚聘优秀人才加盟。
Citi first established an office in China on May 15, 1902, in Shanghai. In April 2007, Citi was among the first international banks to locally incorporate in China. Citi's locally incorporated entity is known as Citibank (China) Co Ltd, which is wholly owned by Citibank N.A. Today Citi is a leading international bank in China, and has thirteen corporate bank branches - in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou, Dalian, Chongqing, Guiyang, Nanjing, Changsha and Wuxi and fifty-two consumer bank outlets. With operations in more than 160 countries around the world, Citi is the most global of all international banks in China.
联系方式
- 公司地址:地址:span广州天河区体育东路118号财富广场西塔805室