广州招聘

Role Title: Lead
Digital Analyst
Business: Wealth & Personal Banking IT
Role Purpose / Description
The Lead Digital Analyst is accountable for leading analysis for
changes and new features/services that deliver enhancements to Digital Channels.
Lead Digital Analysts are involved from initial scoping and discovery analysis,
followed by management and documentation of requirements right through to post
implementation continuous improvement.
The role requires leadership of detailed analysis to drive out the real business
needs
elicit quality requirements based on optimal solutions
design best in
class customer journeys
and translate complex concepts into engaging digital
propositions that align to Global Digital strategies. Lead Analysts collaborate
with multiple stakeholders and work in agile cross-functional agile teams in
Valuestreams to deliver customer-centric journeys, supporting entities
globally.
Lead Digital Analysts also play an important role in contributing to the
development of a high performance Digital Analysis discipline through employing
and reinforcing best practices such as reuse and supporting and coaching other
team members.
To fulfil accountability the Lead Digital Analyst will operate in the following
ways:
-Leading analysis to facilitate problem statement analysis, elaboration of requirements
etc
-Big picture end to end thinking
-Bridging the gap between product, technology, propositions, markets, business
and delivery teams.
-Sourcing and interpreting data and insights to underpin the feasibility and
design of digital features and functions.
-Collaborating with other Digital teams working in an Agile environment to
deliver more features faster.
-Upholding best practices and standards and help grow maturity in discipline
-Leading, supporting
and coaching Digital Analysts that may, in some cases, involve line management responsibilities.

职位要求：
Knowledge & Experience / Qualifications
-Very strong analytical
ability and problem solving skills - excellent attention to detail and the
ability to see things through to completion.
The ability to quickly understand customer, technical and operational
considerations, e.g. risk.
-A Flexible and
creative mindset
-Experience of
analysis/requirements management techniques e.g. user stories, BDD style
scenarios, e2e process flow or customer journey mapping, story mapping,
elicitation techniques, gap and competitor analysis etc.
-Experience of leading
analysis activities to support the delivery of customer centric digital
products and features
-Working experience
with business stakeholders and product managers on product backlogs
-Demonstrable working
with solution architects and engineers with a good grasp of technical concepts
and considerations, e.g. APIs, Cloud infrastructure, backend systems etc
-Highly developed
communication skills, both written and verbal, to explain complex or technical
issues.
-Leadership experience
in Agile environments
-Pragmatic decision
making skills, with the ability to make clear judgments based on data and
understand the implications.
-Experience of relevant
tools e.g. JIRA, Confluence
-Ability to lead and
influence
-Strong negotiation and
relationship management skills to satisfy a wide range of internal and external
customers with conflicting priorities
-Respectful of
different cultures, working with colleagues from across all 5 regions (North
America, LATAM, Middle East, Asia Pacific and Europe)
-Ideally with digital
banking experience and in online and mobile channels

About HSBC Technology
China
We
develop, implement and support software and IT services and processes that
allow HSBC to remain at the forefront of high-quality banking systems. We
develop and maintain systems for HSBC’s global businesses, as well as support
functions such as Finance, HR and Risk. We work across a range of technology
platforms and development disciplines, from mainframe to mobile technologies.
Our
team includes software engineers and developers, architects, testers, IT and
business analysts, consultants and programme and project managers, as well as
team leadership and management roles. We employ people in almost all the
countries and territories in which HSBC operates. Two locations of HSBC
Technology China, including Guangzhou and Xi’an, are world-class technology
hubs with industrial delivery capability.
Some careers grow faster
than others
If
you’re looking for a career that will give you plenty of opportunities to
develop, join HSBC and your future will be rich with potential. Whether you
want a career that could take you to the top, or simply take you in an exciting
new direction, HSBC offers opportunities, support and rewards that will take
you further.

About HSBC

HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.

HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.


About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.


Who we look for

We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.

In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.

If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.

Find out more about us in Website: *****************************/careers/technology
Or Follow us on WeChat Career Account by searching “汇丰软件人才招聘”