广州招聘

Role Title: QA and
Test Analyst
Business: Wealth & Personal Banking IT
Role Purpose / Description
If you’re looking
for further opportunities to develop your career, take the next step in
fulfiling your
potential right here
at HSBC.
Wealth &
Personal Banking serves more than 50 million customers worldwide with a
complete range of
Wealth & Personal Banking services to enable them to manage their finances
and protect and
build their financial futures. It is a global business that brings together
management
responsibility for
Retail Banking, Wealth Management, Insurance and Asset Management with a focus
on customer-centric
propositions and innovative and efficient distribution channels.
We are currently
seeking a high caliber professional to join our team as Digital Channels QA
& Testing Analyst.
Principal
responsibilities
-Responsible for
coordination Business Testing with the local countries for changes to the
digital channels in public website, Internet Banking, Share dealing, and Mobile
-To ensure these
meet customer expectations both internal and external, ensuring defects are
identified before release
-Undertake test
preparation for a variety of projects resource estimating, planning, scoping,
identifying data and environment requirements.
-Write and review
range of testing documentation.
-Coordinate testing
tasks for specific projects, progress issues and escalate where necessary.
-Regularly review
testing processes in order to identify ways to improve efficiency.
-Plan and support
validation activity for live releases of new services.
-Coordinate activity
of testers on multiple projects and provide support/coaching
-Establish close
working relationships within WPB Channels Transformation
-Work
collaboratively with software delivery and change delivery, Marketing and
operational areas
-Review test
documentation and provide coaching and feedback to colleagues
Adoption and use of
testing standards and processes
-Chair and attend
project update meetings, deliver project updates and escalate any known issues
and concerns
-Adherence to
mandatory objectives
-Alignment of
activity to departmental governance

职位要求：
Knowledge & Experience / Qualifications
-Excellent knowledge
and experience of the testing process
-Good knowledge of the
digital channels, and strong awareness of customer expectations
-Excellent awareness of
technology and the internet including browsers, operating systems and devices
-Good relationship
management skills to satisfy a wide range of internal and external customers
with conflicting priorities
-A strong team player
who is highly collaborative recognizing their specialized role in the
department and acknowledging other areas and individuals roles and
responsibilities.
-Good communication
skills, both written and verbal, to explain complex issues
-Good decision making
skills to be able to evaluate importance of defects found during testing, based
on impact
-Enthusiastic and
self-motivated
-Innovative having the
ability to approach things differently or do different things to deliver goals
-Ability to influence
and challenge to ensure that customer needs are represented

About HSBC

HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.

HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.


About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.


Who we look for

We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.

In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.

If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.

Find out more about us in Website: *****************************/careers/technology
Or Follow us on WeChat Career Account by searching “汇丰软件人才招聘”