广州招聘

JOB SCOPE

To lead the center's aggressive recruitment plan as we ramp up our operations in China. More importantly, the individual will ensure that we acquire the right talent for the positions available in the center, from frontline associates to some leadership roles.


PRINCIPAL DUTIES & RESPONSIBILITIES

? Assist Manager to develop and execute recruitment strategy and service delivery; direct talent sourcing and staffing processes; Responsible for effective and fast recruitment processes both internally and externally.
? Manage talent resources and develop recruitment channels; follow up and coordinate with recruitment channels
? Maintain the existing resume database and ensure that an organized, up-to-date filing system is maintained for resumes of all potential candidates;
? Work closely with operations and various functions within the center to define their needs and execute hiring plans;
? Active use of recruitment tools and interviewing techniques
? To maintain and explore efficient recruitment channels
? Execute pre-screening and/or final phone/face to face interviews for junior and mid level posts & supports all parties in concern with assessment.
? Develop recruitment materials including advertising campaigns, interview/selection tools, website content, onboarding toolkit, etc;
? Sourcing and screen resumes and conduct interview under the instruction of direct supervisor
? Support immediate supervisor for ad-hot HR projects
? Support annual recruitment fairs at the universities.
? Manage recruitment advertisements and ensure that they reinforce the corporate identity, project a professional image;
? Provide competitive analysis, benchmarking, trends within the market overall and survey data.
? Be aware of confidentiality in HR; Ensure the timely and confidential management of employee data;
? Participate in ad hoc assignments as required.


SUPERVISION RECEIVED

? Some supervision from Assistant Manager, Human Resources. Able to work independently and initiatively provide suggestions and solutions.

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QUALIFICATIONS

? Bachelor degree or equivalent educational background
? 2-3 years experience in recruitment, recruitment experience in call center is preferred
? Good command of verbal and written English ability
? Strong interpersonal communication skills
? Work independently and collaborate well with other teams
? Attention to detail
? Proactive working style and good team player
? Be able to work under pressure

万豪国际集团在全球 110+个国家拥有 30 个著名酒店品牌,酒店数量超过5,700 家，且还在继续发展壮大。作为世界知名的品牌，旗下拥有瑞吉、万豪，丽思卡尔顿，豪华精选、W 酒店、威斯汀、艾美、喜来登、福朋酒店，雅乐轩，源宿,Tribute Portfolio等。

    万豪国际大中华客户服务中心—广州海航大厦(Guangzhou Customer Engagement Center简称广州CEC）为万豪国际集团旗下的所有品牌服务，是一个重要的业务渠道和客户接触平台。我们关注的是中国——万豪国际在世界上最重要市场的客户需求。我们的员工主要是通过电话，邮件以及网上聊天会话的方式与客户进行交流互动。通过我们与众不同的服务，让客户在下榻酒店之前就能感受到品牌的魅力，从而建立顾客忠诚度并且扩大万豪国际集团的市场份额。

了解更多职业发展信息，请点击http://www.careers.marriott.com.cn/ ，期待您的加入！