广州 [切换城市] 广州招聘广州客服及技术支持招聘广州客服主管(非技术)招聘

Process Control and Day 2 Team Manager

花旗软件技术服务(中国)有限公司广州分公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:金融/投资/证券  银行

职位信息

  • 发布日期:2012-12-24
  • 工作地点:广州
  • 招聘人数:若干
  • 工作经验:三年以上
  • 学历要求:大专
  • 语言要求:英语熟练
    普通话精通
  • 职位类别:客服主管(非技术)  

职位描述

Responsibilities:

· Work with Compliance & Control Unit to ensure that a Self-Assessment Program is established for the Business Unit incorporating all applicable corporate/regional/country policies and procedures, relevant local and US laws/regulations, Regional Standardized SA Programs and relevant Audit checklist. The Program is kept current.

· Immediately report any compliance and control concerns and issues to Department Head

· Effectively communicate all relevant compliance and/or control updates to all staff in the Unit on a periodic and ad-hoc basis.

· Ensure that all staff in the Unit has been through the basic compliance and/or control training programs and training records are properly maintained. Conduct periodic compliance and/or control training to Unit staff and maintain training records.

· Ensure that the self-testing process is robust and continuous and that testing is properly documented and the necessary forms are completed.

· Ensure that operating procedures are in place to meet all compliance requirements.

· Make available at all times the corporate policies/information for staff review / referral so as to ensure that issues can be identified and procedures followed on a day-to-day basis.


Requirements:

· College graduate with at least 3 years relevant experiences, of which 2 years on supervisory level. Previous experience in processing units will be a plus.

· Good command of both spoken and written English, Putonghua as well.

· Strong interpersonal and communication skills.

· Comprehensive knowledge of compliance & control procedures

· Independent, hardworking, self-motivated and good team player

公司介绍

花旗软件技术服务(中国)有限公司广州分公司
花旗是全球领先的金融服务公司,在全球140多个国家拥有两亿客户账户。通过花旗公司和花旗控股,花旗集团为个人、公司和机构客户提供广泛的金融产品和服务,包括个人银行及信贷、公司银行与投资银行、证券经纪和财富管理。更多信息请参见花旗官方网站http://www.citi.com。


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