广州招聘

Job Responsibilities:

    

    

1. According to the collection strategy, collect overdue payments over the phone, objectively analyze the true cause of customer default, and correctly judge the customer's risk level.

    

2. Use effective negotiation skills for different customer types to improve recovery efficiency and achieve recovery target.

    

3. Reasonably use different collection tools (including not limited to SMS, letters) to achieve good recovery results.

    

4. Understand the functions of team members and assist team members to complete various tasks.

    

5. Strictly fulfill the compliance obligations and cooperate to complete tasks assigned by supervisors.

    

    

Job requirements:

    

    

1. College degree or above

    

2. Good negotiation and communication skills, good service awareness and Mandarin standard.

    

3. Able to work under pressure, aggressive and have good psychological quality and awareness of risk prevention.

    

4. Relevant working experience is preferred.

    

    

岗位职责:

    

1. 根据制定的催收策略，通过电话进行逾期款项的催收，客观分析客户违约的真实原因，正确判断客户的风险程度。
2. 针对不同的客户类型使用有效的谈判技巧，提升回收效率，完成回收目标。
3. 合理使用不同的催收工具（包括担不限于短信，信函）以达到良好的回收效果。
4. 了解团队成员的职能，协助团队成员完成各类工作。
5. 严格遵守公司合规制度，配合完成领导交办事务。

                        

岗位要求:

    

1. 大专或本科以上学历
2. 有良好的谈判及沟通能力，且具有好的服务意识，普通话标准。
3. 能承担较大压力，有进取心并具备良好的心理素质以及风险防范意识。
4. 有相关从业经验者优先。

花旗在中国的历史可追溯至1902年5月，是首家在中国开业的美国银行。2007年4月，花旗成为首批注册成为本地法人银行的国际银行之一。花旗银行（中国）有限公司为美国花旗银行有限公司全资所有。目前，花旗中国在在华国际国际银行中处领先地位，分别在北京、上海、广州、深圳、天津、成都、杭州、大连、重庆、贵阳、南京、长沙和无锡拥有13家分行，52家零售银行网点。花旗集团在全球超过160个国家和市场开展业务，是在中国最具有全球性的国际银行。

为了迎接新的挑战和机遇，花旗银行（中国）有限公司广州分行诚聘优秀人才加盟。

Citi first established an office in China on May 15, 1902, in Shanghai. In April 2007, Citi was among the first international banks to locally incorporate in China. Citi's locally incorporated entity is known as Citibank (China) Co Ltd, which is wholly owned by Citibank N.A. Today Citi is a leading international bank in China, and has thirteen corporate bank branches - in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou, Dalian, Chongqing, Guiyang, Nanjing, Changsha and Wuxi and fifty-two consumer bank outlets. With operations in more than 160 countries around the world, Citi is the most global of all international banks in China.