广州招聘

岗位职责:

*职责说明（Job Description）:
1. Receive and process customer orders, inquiries and/or complaints covering items or products ordered with expertise.
2. Accurate and timely management of orders from entry point to delivery.
3. Direct and coordinate all facets of customer orders, maintaining satisfaction levels throughout the process.
4. Proactively maintains on-going relationship with key customers and sales staff.
5. This job requires analysis, judgement, and sensitivity to customer needs.
6. Incumbents use knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer.
7. Jobholders exercise judgement and discretion and function independently within authorized limits.
8. Records and processes orders and/or inquiries received by fax, telephone, and/or electronic mail.
9. Provides pricing, availability and schedule information within the established guidelines.
10. Checks and approves credit within established limitations and confirms orders.
11. Researches and obtains resolution of a variety of customer complaints and issues.
12. Serves as the communication link between customers and sales staff to assure responsiveness.
13. Tracks order activity and alerts appropriate staff of any potential delivery problems.
14. Expedites the delivery of selected orders.

任职资格:

对 office 软件熟练操作，英语四级。有海运单证，报关知识，信用证，DA, DP银行单证的相关经验，使用过SAP和Sox者可优先录用。

上海外服（集团）有限公司隶属于上海东浩兰生国际服务贸易(集团)有限公司，为国内领先的人力资源服务企业。上海外服在人才招聘与推荐方面有着30多年丰富的专业经验，每年为外商投资等企业推荐约40000余名各类人才，涉及计算机、电子、通讯、机械、自动化、化工、物流、建筑、纺织服装、快速消费品等众多行业。迄今为止，已向8000余家外企提供了数十万名专业人才。