广州招聘

JOB PURPOSE

Manage a portfolio of joint-customer application development projects and provide technical solutions to a wide range of equipment with different sophistication level across various countries to increase efficiency and effectiveness for customers and other relevant value chain members to develop business opportunities in the form of new applications and expand Borouge’s market areas of involvement. A more capable incumbent for this role could be a potential successor to Manager, Application Development.

KEY ACCOUNTABILITIES:

Provide inputs and explain factors to the Marketing Centre to support product and pricing strategies

·         Understand competitor pricing, product and regional strategy.

·         Able to start providing inputs to MC on product and pricing strategies.

·         Understand and communicate to the Marketing and Marketing Intelligence teams, factors that will dramatically affect supply and demand balance (e.g. launch of new products, new capacity by competitors).

Manage complex projects in application development and deliver effective technical support

·         Promote and coordinate technical knowledge harvesting within the organization.

·         Act as a key member of the regional AMT and help AMM’s develop business cases and value propositions for new products.

·         Drive the industry and application development program through creating new products and taking them to the market

·         Participate in the definition and execution of Borouge new product development program involving in new materials and process qualification, new product plant trials, machinery manufacturer engagement and commercialization.

·         Lead the effective project management for complex projects (with higher technical scope handle by territorial teams) to meet project objectives on time, cost and quality standards.

·         Keep abreast with Patents/Intellectual Property Right issues and developments for the assigned application and monitor optimum protection of company IPRs in accordance with defined laws and protocols.

·         Proactively review how Borouge materials can be improved with insights gained from interactions with customers and machinery manufacturers.

·         Understand and anticipate user perceptions of the new products relevant to areas of expertise.

·         Maintain an active lookout for new market innovation opportunities through interactions with external contacts.

·         Participate as a proactive member of functional network(s), develop positive liaison with relevant external contacts (e.g. customers, suppliers, sub-contractors, authorities, standardization committees).

·         Share technical findings, benchmarking studies, comparative studies of the competitor products with the rest of the marketing organization to better influence Borouge's market positions.

·         Ensure consolidation and effective communication of technical findings discussed in Regional AMT and other meetings.

 

Analyse product portfolio and explain value-added product benefits information to enhance products and suggest reccomendations

• Understand product features and be able to turn that into value propositions and benefits to assist in value selling training of sales team.

• Deliver value-added, product benefits information to customers.

• Obtain first hand product and process knowledge through customer visits. E.g. ask about product use, applications, expectations, etc.

• Conduct a product portfolio analysis and benchmark against competition to develop specific recommendations and actions to management.

• Continual assessment and prioritization of individual product applications, sales and margins. Uses this knowledge to promote the right materials to the right customers to drive MC strategy.

Develop improved products with value chain partners

Provide technical expert explanations to Value Chain Partners to support marketing plan and business objectives:

·         Able to correspond with value chain partners as technical expert.

·         Maintain strong diverse and multi-level relationships.

·         Maintain frequent contact with key customers/ value chain partners to understand current and future market and customer/ value chain partners’ requirements.

·         Regularly seek sales force input and incorporate insights into implementation of plans.

·         Maintain professional composure in the face of others' anger and complaints.

·         Engage with value chain partners appropriately to build customer intimacy, in support of marketing plan and business objectives and to develop products with enhanced properties that fit future needs.

·         Effectively exchange information with value chain partners to identify and clarify benefits and potential problems; actively listen to value chain partners and displays understanding of their issues, viewpoints and needs.

 

Implement technical systems and process to provide technical support and trouble-shooting for customers:

• Adapt systems to significantly improve tracking of grade/complaint information in support of running business.

• Handle customer queries which are more complex in nature and carry out the effective handling of claims and investigations for issues with a similar complexity while developing reports with findings to support management decision making.

• Contribute to the identification of opportunities for continuous improvement of technical services systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

• Ensure proper documentation of technical issues addressed including information on what the problem was, actions taken and the actual outcome

Promote Borouge’s product portfolio and new application production within the region to build customer and partner relationships

·         Support the sales function in planning and introducing new product to customers/partners, providing processing and technical data skills.

·         Conduct presentation, seminars and workshops on Borouge’s product portfolio within the region in liaison with product owners to establish brand awareness and increase the customer base.

·         Conduct presentations on new application production to customers/partners and ensure effective resolutions of complex issues of critical customers achieving optimum customer satisfaction.

·         Resolve Regular/ Partner customers' technical problems related to processing and/or application, within existing product mix.

·         Acknowledged as the preferred technical contact for customers/ partners.

·         Able to solve problems spontaneously in customers/partners-facing environment.

·         Continually seek opportunities to work with technical partners to develop appropriate new products.

·         Good value chain understanding. Able to proactively advise customers/ partners in continuously improving their operations using Borouge materials.

·         Support customers/partners short term projects to create new business opportunities for Borouge.

·         Effective interface for customer/ partner to the other Borouge functions, such as Global Comms, other Marketing Centers and other Value Chain

Lead and engage discussions in selected applications and all levels of value chain to align with strategic needs

·         Key strength in engaging all levels of value chain and initiating changes within MC in line with strategic need.

·         Able to proactively identify activities with customers and machinery manufacturers which will enhance implementation of strategy and initiate actions independently.

·         Leads customer discussions in promoting Borouge products in selected applications.

·         Demonstrates effective problem solving capabilities in complex situations and stressful environments.

·         Actively engages in change programs. Strong contributor and vocal exponent of desired changes.

·         Actively promotes collaborative team work within and outside of ADE teams.

Supervise junior colleagues to provide guidance on troubleshooting and technical solutioning

·         Coach junior colleagues on the job in machinery and related work.

·         Perform more challenging and complex troubleshooting and technical solutioning with more breadth, depth and cross-functional experience.

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

·         Sales:

Daily communication with Sales regarding implementation of customer strategies and follow up on (critical) customer complaints

·         Marketing:

Daily communication and weekly meetings with Marketing regarding implementation of business strategies, market trends and application development opportunities. Key member of the monthly regional AMT meetings

·         Innovation Centre:

Regular discussion with the Innovation Centre researchers and technicians regarding product performance, application development opportunities and follow up on technical service requests and complaint investigations

·         Operations:

Regular communication with Plant Managers with respect to product quality issues and new product developments

·         Quality Control Department:

Regular contact with QC with respect to product quality issues

·         Procurement:

Regular communication with procurement to coordinate the purchase of external services

External:

·         Borouge Customers:

Regular customer visits to evaluate new application opportunities and provide technical support

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS: 

Minimum Qualification

·         University degree in Chemical Engineering or equivalent science / engineering degree

·         Preferably, M.Sc. degree in Polymer Chemistry / Technology / Chemical Engineering or equivalent

Minimum Experience & Knowledge & Skills

·         Minimum 7 - 10 years of total experience in the polymer, chemical or application related industry

·         Minimum 3 – 5 years of experience in polyolefins material production industry

·         Good knowledge of plastic markets and applications

·         Good knowledge of polymer technologies, catalysts, and additives

·         Good knowledge of plastics processing, testing and analytical techniques

·         Good knowledge of different machineries

·         Good knowledge of businesses at different stages

·         Commercial understanding and interest in business value in the respected business area

·         Basic understanding of intellectual rights

·         Good knowledge of products development commercialisation process

·         Good knowledge of corporate strategy

·         Knowledge of products, manufacturing and application technology

·         Knowledge of application specific value chain

·         Knowledge of Borouge procedures and systems

·         Fluency in English

·         Good facilitation and coaching skills

·         Good reporting and documentation skills

·         Excellent problem solving skills

·         Strong internal and external networking skills

·         Strong presentation and negotiation skills 

·         Culturally adept

·         Analytical thinking

·         Impact and influence

TECHNICAL COMPETENCIES:

·         Application of standard office software

·         Good project management skills

·         Commercial awareness of Borouge’s business

Behavioural Competencies:

·         Achievement oriented

·         Customer oriented

·         Cultural sensitive

WorK Condition: 

Physical Effort

·         Operating computer in regular office work

·         Frequent overnight and overseas traveling

·         Exposure to production facilities in the Borouge plants and in the value chain

·         Potentially operating machines at customers

·         Potentially operating testing or laboratory equipment

Work Environment

·         Office environment with estimated 50-60% of traveling time, thereby visiting value chain members/partners, Borouge plants and industry conferences and seminars

 

关于博禄
博禄是一家提供创新和增值塑料解决方案的领先石化企业，由阿布扎比国家石油公司（ADNOC，全球主要石油和天然气公司之一）与总部位于奥地利的北欧化工（Borealis，化学品和创新塑料解决方案的先锋供应商）合资组建而成；博禄是处于新一代塑料创新技术前沿的开创性国际合作企业。
以阿联酋为基地、新加坡为营销总部的博禄拥有超过3,000名员工，来自40多个国家，为中东、亚洲和非洲地区50个国家的客户提供服务。
凭借Borstar®和Borlink™技术以及在聚烯烃领域50多年的丰富经验，博禄为包装、基础设施、能源、汽车、农业和医疗市场提供创新、可持续的增值塑料解决方案，以应对诸如气候变化、食品保护、供水、节能、医疗和废弃物管理等全球挑战。
2010年，博禄阿布扎比工厂的年产量增长了三倍，达到200万吨；自2014年启用博禄3期扩建工厂后，公司聚乙烯和聚丙烯年产量达到450万吨。


博禄还在中东和亚洲扩展其商业和物流网络，并分别在阿布扎比和上海投资组建创新中心及应用中心。致力于通过人员和创新缔造价值，我们确保全球价值链中的所有客户始终能够信赖我们高品质的产品和可靠的供货能力。
博禄秉承可持续发展原则，是化工行业责任关怀®全球宪章的签约企业，与北欧化工一起通过Water for the World™（世界水项目）积极致力于解决全球的饮水与卫生问题，并发起环境无污染倡议以改善环境问题。
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About Borouge
Borouge is a leading petrochemical company that provides innovative, value creating plastics solutions. A joint venture between the Abu Dhabi National Oil Company (ADNOC), one of the world’s major oil and gas companies, and Austria based Borealis, a leading provider of chemical and innovative plastics solutions, Borouge is a groundbreaking international partnership at the forefront of the next generation of plastics innovation.

With its base in the United Arab Emirates and Marketing & Sales head office in Singapore, Borouge employs more than 3,000 people representing over 40 nationalities and serves customers in 50 countries across the Middle East, Asia and Africa.

Building on the unique Borstar® and Borlink™ technologies and over 50 years of experience in polyolefins, Borouge provides innovative, sustainable and value creating plastics solutions for packaging, infrastructure, energy, mobility, agriculture and healthcare applications that address global challenges such as climate change, food protection, access to fresh water, energy conservation, healthcare and waste management.

In 2010 Borouge tripled the annual production capacity of its plant in Abu Dhabi to 2 million tonnes, and in 2014 Borouge started-up its Borouge 3 expansion plant increasing the Company’s annual capacity to 4.5 million tonnes of polyethylene and polypropylene.

Borouge has expanded its commercial and logistics network in the Middle East and Asia, established a new Innovation Centre in Abu Dhabi and expanded its Application Centre in Shanghai. Focused on our Borouge’s mission, ‘value creation through people and innovation’, we ensure that our customers throughout the value chain are provided with our differentiated products with a better reliability of supply.

Borouge is committed to the principles of sustainability and is a signatory of the chemical industry’s Responsible Care® Global Charter. Together with Borealis, Borouge is proactively addressing the world’s water and sanitation challenges through the Water for the World™ initiative and Waste Free Environment initiatives.

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