广州 [切换城市] 广州招聘广州酒店/旅游招聘广州预定员招聘

预定部实习生

广州市京穗房地产开发有限公司圣丰索菲特大酒店

  • 公司规模:150-500人
  • 公司性质:民营公司
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2019-07-21
  • 工作地点:广州-天河区
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位月薪:1.5-2千/月
  • 职位类别:预定员

职位描述

· Apply and improve yield management for maximum profitability.

采取横向销售管理体系以争取***利润。

· Handle all bookings with details and accuracy.

详细并准确的处理所有预订。

· Work with Front Office closely to make sure clients are served with detailed attention.

与前台部紧密合作,确保客人享受到最周到的服务。

· Produce statistic reports as “no show” and follow up report daily.

做出每日的“预订未到”和其它统计报告。

· Keep updating all sales promotional programs and well get clients informed by proper training of telephone selling skills.

更新促销活动并通过正确的电话销售技巧训练来得到客户。

· Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.

要不断的提高对客服务水平,确保赢得客人***程度的满意。

· Establish good public relations with all guests.

同客人建立良好的公共关系。

· Supervise the confirmation of Hotel Reservations via letter/telex/fax within 24 hours of receipt.

管理预订的确认,在收到预订24小时内,要通过书信、电传、传真的形式进行预订确认。

· Knowledge of detailed procedures in handling room booking.

熟悉处理房间预订的程序。

· Report regularly on happenings of the section.

对本岗位发生的事情要做常规报告。

· Provide services and information to guest that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.

通过合适的途径,向客人提供服务和最新、最准确的信息。

· Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.

保持酒店的良好声誉并协助酒店赢得更高的利润。

· Build a good working relationship with all colleagues and employees of the Hotel.

同酒店所有同事和员工建立良好的工作关系。


职能类别: 预定员

关键字: 预定 电脑技能 英文 对客服务

公司介绍

Sofitel Guangzhou Sunrich
广州圣丰索菲特大酒店

French sensation:Guangzhou&rsquos premier luxury hotel with a unique French mood for Art and pleasure.

法国风情 : 广州***的的奢华酒店,拥有独特的法国艺术气息与风情。

Between Macau and Hong Kong, Sofitel Guangzhou Sunrich brings the unique French tradition of culture, Arts and pleasure toGuangzhoucity.

位于香港与澳门之间,广州圣丰索菲特将给广州带来独一无二的法国传统文化、艺术品味及享受。

Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connectingGuangzhou, Dongguan, Shenzhen andHong Kong.

酒店坐落在天河区心脏地带,是广州市内最繁华的金融及商业区。酒店距离城市标志中信广场不到1公里,距离广州火车东站5分钟车程,交通枢纽连接广州、东莞、深圳及香港。

Facilities include 493 spectacularParisstyle décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants, 17 state-of-the-art meeting rooms including a grand Ballroom, extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.

设施包括493 间独特法国装修风格的客房与套房,俯瞰天河都市繁华;5间创新的餐厅与酒吧;17间艺术品位的会议厅(包括一间大型宴会厅);丰富的娱乐休闲设施,包括SoSpa水疗中心、24小时Sofit 健身康体中心及室内全景游泳池。

More than a hotel, Sofitel Sunrich Guangzhou will be a landmark of cultural events in the city with multiple initiatives highlighting an eclectic array of Arts.

不仅仅是一家酒店,广州圣丰索菲特将成为城中文化活动的新地标,缤纷呈现各派艺术精华。

联系方式

  • 公司地址:地址:span广州大道中988号圣丰索菲特大酒店