广州招聘

RESPONSIBILITIES

Client Service

- Implement plans that will contribute to maximum client satisfaction and ensure continuous

profitable and business growth

- Ensure client service standards are implemented and enhanced as client expectations

continue to evolve and change in the market place

- Lead the client servicing team with the primary responsibility of expanding our scope of influence

with clients across a wider range of products and with greater depth of involvement

- Oversee the management and conduct of assigned research projects including preparation,

approval and delivery of proposals, reports and presentations

- Foster relationships at all levels and functions of the client organization to identify

opportunities for incremental product / solution sales

- Ensure adherence to the company policies on business conduct / ethics when servicing

clients are being observed by the entire division

People Management

- Take ownership of people acquisition, development and retention

- Establish a strong team environment focused on exceeding internal and external client

requirements

- Conduct consistent periodic coaching "work with-s" to observe team members with clients

and provide feedback

- Contribute to driving world class employee satisfaction through the implementation of

relevant organizational initiatives that build on employee commitment

Financial Management

- Achieve revenue, profitability, quality, speed of delivery and productivity targets

- Monitor the actual financial performance against budget / forecast and ensure the

implementation of appropriate actions that will led to the achievement of the financial targets

- Ensure proper pricing and contracts are completed and approved according to company's

policies and guidelines

- Manage the cost of jobs within present budget restrictions

QUALIFICATIONS

- At least 8 years Market Research experience in consumer research. Direct experience in

FMCG industry is more preferable

- Experience in managing a sizable research team with P&L responsibility

- Expert knowledge of research techniques and methodologies

- Detail-oriented team player with good problem-solving and project management skills

- Persistent & tireless to coaching and developing people

Nielsen Holdings plc (NYSE: NLSN) is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world’s population. For more information, visit ***************.