广州招聘

Work Location: ShenZhen / ChongQing

Job Background/Context:
Citi Employee Services (CES) provides HR shared services including HR systems, admin and payroll across Asia Pacific and Japan. In partnership with HR, CES is undergoing significant change to existing operations including an aggressive regional expansion.

Job Purpose:
The HR Admin Assistant’s primary role is to perform the day-to-day China CES Customer Service and ensure that the processes are performed in accordance to set procedure and in compliance with corporate governance. He/She will also fully support the HR Administration processes and be involved in project work to support management and site objectives.

Key Responsibilities:

• Support the day-to-day operations HR administration (on boarding administration, prepare new hire offer, contract and starter kit, perform pre-employment and post employment checks, p-file management, handle employee enquiries, benefits front end processing, employee life cycle administration, certificate of employment processing, exit management, etc);
• Ensure that daily operations are meeting customer expectations and are delivered in accordance to the Service Level Memorandum (SLM) and in compliance to set regulatory, compliance, audit, risk and control and quality standards.
• Build strong working relationships with customers and identify process-improvements to deliver better customer service.
• Support all system enhancement projects and ad hoc initiatives related to process improvement.
• Demonstrate exemplary commitment to customer service, consistently meeting agreed timeframes and adjusting to changing priorities by displaying willingness, cooperation, and concern for business issues.
• Support any other HR Admin assigned work or projects.
• Maintain accurate and updates operations manuals or procedure guides.
• Handling HR systems query as and when required

Knowledge/Experience

• HR Operations/Shared Service experience essential
• Working knowledge of HR systems (including PeopleSoft v8.3) highly desirable

• Advanced MS Excel skills and basic MS Work skills
• Fluent in Chinese for both written & verbal communications
• Good English (CET-6) for both written and verbal communications
• Excellent stakeholder management
• Excellent interpersonal skills

• Self motivated demonstrating good analytical skills
• Able to handle high volume of work & adapt to change
• Able to plan and manage own time

• Ability to work independently, multi-task, with minimum supervision

• Demonstrate initiative and attention to detail

• Understanding of Operational Risk, Risk and Control Self Assessment, Information Security, Continuity of Business and Records Management processes
• Relevant HR working experiences preferred

注意：简历上请附上近照。
此职位将受雇于中智广州经济技术合作公司，被委派至花旗数据处理（上海）有限公司广州分公司工作。

花旗软件技术服务（中国）有限公司广州分公司
花旗是全球领先的金融服务公司，在全球140多个国家拥有两亿客户账户。通过花旗公司和花旗控股，花旗集团为个人、公司和机构客户提供广泛的金融产品和服务，包括个人银行及信贷、公司银行与投资银行、证券经纪和财富管理。更多信息请参见花旗官方网站http://www.citi.com。