广州 [切换城市] 广州招聘广州客服及技术支持招聘广州售前/售后技术支持主管招聘

Container Service Engineer 罐装设备服务工程师

诺信(中国)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2012-11-13
  • 工作地点:广州
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 职位类别:售前/售后技术支持工程师  售前/售后技术支持主管

职位描述

Position: Container Service Engineer – ICG
Report To: Container & Liquid Manager – ICG
Location: Guangzhou

Job Summary
Take full responsibility for technical service to internal and external customer.

Job Responsibility
Take initiative on research and extend technical field
Training and develop the technical team. And build up the case study database
Conduct training to the sales team in new product and new technology
Collect customer feedback to our products and find way out to the possible problem by analysis and research
Conduct monthly and quarterly performance reviews; and handle escalated customer complaints.
Be responsible for providing troubleshooting for connectivity issues.
Communicate to HQ office on technical matter, be the liaison person between the technical service department in HQ and customers in the region.
Understand technically competitor's activities in the market;
Define technology and product selection criteria based on internal requirements;
Collect Technical intelligence and analyze as many competitor's products as possible to understand about competitor's technology.
Other duties as assigned by management.


Requirements
Education
Bachelor degree or above, in Technical, Electrical, Mechanical or related education.

Working Experience
Process more than 3 Years installation, service, maintenance or related experience, Have strong skill in electrical installation and maintenance on industrial machinery equipment. Provide the technical service in field for customers of can industry. Work in MNC is preferred.


Other Qualifications
Good at English in verbal and oral,
Excellent interpersonal and communication skills, motivational skills.
Good organizational and communication skills;
Strong analytical and Computer Skills, strong ability to plan and manage time;
Proactive and aggressive in business, Self-driven and result oriented.
Integrity, hard working, self-motivated, open-minded, strong sense of responsibility and accountability;










职位:罐装设备服务工程师 – 工业喷涂部
上级:销售经理,中国区制罐/油漆喷涂设备-工业涂装部
工作地点:广州


工作概述
负责向内外部客户提供技术服务。

工作职责
主动研究和推广技术领域。
培训和发展技术队伍,并建立案例研究数据库。
对销售团队进行新产品和新技术培训。
收集客户对产品的反馈,分析和研究、解决可能出现的问题。
进行月度和季度业绩审查。
处理升级客户投诉。
负责解决疑难问题。
保持与总部技术的沟通,成为客户和技术服务部的联络人。
根据内部要求定义技术和产品选择标准。
了解技术竞争对手的市场活动。
搜集技术情报,尽可能多的分析竞争对手的产品,了解竞争对手的技术。
上级分配的其他项目和工作内容。


职位要求
学历
本科或以上学历,机械/工程/技术等相关专业。

工作经验
至少3年以上,安装、维护固定设备相关经验,掌握安装、维护工业设备的技巧,具备制罐行业的技术服务,有跨国公司工作经验者优先考虑。

其他要求
优秀的中英文口头和书面表达能力;
具备卓越的人际交往技能和沟通技巧,激励技巧;
很强的分析和计算机技能;
积极进取、有前瞻性,自我驱动和结果为导向。
正直诚信、 勤奋、主动积极、具有强烈的责任感;
坚信在团队合作的力量和团队合作精神。

公司介绍

Nordson Corporation is the world's leading producer of precision dispensing equipment. Nordson systems apply adhesives; sealants and coatings to a broad range of industrial products during manufacturing operations, helping customers meet quality, productivity and environmental targets.
Nordson has direct operations and sales support offices in a total of 30 countries; working relationships with more than 165 distributor organizations expanding worldwide presence to 57 countries
In 1991, Nordson Corporation established a representative office in Shanghai, People’s Republic of China, and later in August 1995 Nordson established a wholly owned subsidiary in Pudong, Shanghai, under the registered name of Nordson (China) Co., Ltd., with branch offices in Guangzhou and Beijing. Now with rapid and broad development in China, we have set up more than 10 sales and service liaison offices all over China.

诺信有限公司成立于1954年,是世界精密喷涂业的先导,它的设备广泛应用在热熔胶、密封胶和表面喷涂等消费产品的工业加工过程中,帮助我们的客户达到质量、生产效率和环境保护的各项目标。诺信有限公司还生产科技领先的固化系统和表面处理加工过程的系统和一些生命科技应用设备。
诺信的产品在世界上广泛应用于工具、汽车、书籍装订、建筑、容器、冶炼、电子、食品和饮料、家具、医疗、金属表面喷涂、无纺布、包装、半导体,生命科学和其他更多的工业领域中。
诺信在全球30多个国家设有直属业务分支机构,跟全球拓展到57个国家的超过165个经销商有业务联系。
1991年,诺信有限公司就在中国上海设立了代表处,随着业务的迅速发展,1995年,诺信有限公司在上海金桥进出口加工区建立了它的全资子公司--诺信(中国)有限公司, 并且在北京和广州分别设立了分支机构。1996年,作为公司战略发展的一部分,公司又成立了从事生产加工的诺信中国制造部。

联系方式

  • 公司地址:中国上海市浦东新区张江高科技园区郭守敬路137号 (邮编:201203)