广州招聘

Contract Period: 1 year

Background
The Network Management Centre (NMC) is the operational part of Enterprise Networks (EN) department, which provides Mars business globally with IT Networks related services such as WAN Networks, Inbound VPN connectivity, Audio & Video Conferencing, Firewalls, Local Area Wireless and Cable network standards, Network Name Resolution, IP Telephony, Voice over IP, connectivity for Business Partners.

The Role
The purpose of the job is to provide backend support for NMC team for the In-life projects and daily operations. This role will be involved in the global Enterprise Networks projects support take-on and work with other IT support departments to drive down incident trend. This role is based in Guangzhou (IT Hub at Mars IS Guangzhou, China)

Required Qualification and Experience:
? 1 year or above IT experience in the Networking area.
? University degree, preferably in computer science / mathematics / physics / telecom.
? Achievement motivation: individual's desire for significant accomplishment, mastering of skills, control, or high standards.
? Adapt to work under pressure and sometimes overtime.
? Good task management, time management and self-organisation.
? English level CET-4 or above
? Willing to learn and team work
? Fresh graduate can also be considered

Essential technology skills:
? General knowledge of TCP/IP (e.g. routing protocols).
? Basic knowledge of Cisco Routers, Switches and Firewalls configurations. CCNA/CCNP preferred but not mandatory
? VPN appliances and other methods of external connectivity.
? LAN/VLAN, Web Proxy, NAT concepts, DNS/DHCP services.

Key competencies for the job:
? Maintain documentation in CMDB, Notes and Monitoring...system
? Assist NMC team to follow up quotation, CRs, WOs with external vendors
? Assist NMC team to provide technical support and troubleshooting for various of network technology WAN,LAN and IPT
? Good customer focus; Good communication skills; Time management;

Mars was established in 1911 and is still privately owned - making us one of the largest 'small family businesses' in the world. (see www.mars.com). Mars is a $25bn business operating in over 65 countries, with 50,000 associates producing and selling chocolate, pet care and food products. Established since 15 years in China, Mars is the leader of the chocolate and petfood market. We produce, locally in 3 factories, famous brands like Dove, M&M’s, Snickers, Pedigree, and Whiskas.