广州招聘

Job # 307242 1066387
Locations China, Beijing
Job families Sales
Teams Sales

The Premier Field Engineering team (PFE) provides technical support for Microsoft?s Premier customers world-wide through onsite and remote support services. PFE is part of Enterprise Services and partners with Customer Service & Support to drive customer health and strengthen Microsoft technology adoption. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The ideal candidate should have at least 5-8 years of experience with SharePoint 2013, SharePoint 2010, and/or SharePoint 2007, .Net Recommended Qualifications: -Superior problem solving and troubleshooting skills at the System Engineer level. -Exceptional customer service, overall communication and technical writing skills. -Must have sufficient technical depth to communicate with development and other internal organizations at a peer level. -Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers. -Demonstrated aptitude for providing exceptional customer service in politically charged environments. -Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development. -Ability to apply technology to improve existing products and systems at customers and for internal use. -Ability to actively participate in team support by proposing and implementing solutions -Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers. ?Technical Requirements: -Solid experience/knowledge of SharePoint 2013, SharePoint 2010, and SharePoint 2007 - SQL Server Database and Transact-SQL - .Net framework Development ?-Solid understanding of the Microsoft Windows platform. -Genuine interest in technology with knowledge of Microsoft products and technologies preferred e.g. Active Directory, SharePoint, Windows server. LDAP query language is a plus -Knowledge of IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. -Exceptional customer service, problem solving, and communication skills -Ability to work in a team environment. -Technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. -Ability to work with minimal supervision and operate as a self-contained business unit within the Premier Field Engineering team. -Ability to work independently and as part of a team.

微软本着与合作伙伴共同成长、共同发展的宗旨深入开拓中国本地市场。作为一家软件平台厂商，微软通过合作伙伴业务模式，努力促进信息技术产业生态系统的建设。我们通过合作伙伴把微软的产品和服务送到用户手中，通过合作伙伴基于微软的平台开发丰富的、最适合中国市场的应用产品和解决方案来满足用户的需求。

        微软与政府有关部门及其他机构合作，积极推动缩小数字鸿沟，以帮助各层次、各地区的人们实现自己的最大潜能。多年来，无论是开展“携手助学”支持农村和边远地区教育、推进“农村信息化”建设让农民通过信息技术脱贫致富，还是实施“潜力无限”项目，合作成立社区学习中心，扶助弱势人群，都体现了我们致力于成为优秀企业公民的不懈努力。

        微软通过开发众多的软件产品和服务并提供相应的生产、授权和支持，向用户传递商业价值。目前，微软在中国业务涉及Windows客户端、服务器平台和开发工具、信息工作者产品、微软商务管理解决方案、移动及嵌入式设备、MSN和家庭消费及娱乐产品等七个方面。


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