广州招聘

Job 1026723
Locations China, Beijing
Job families Services (engineering)
Teams Sales

Microsoft Services is looking for an Architect for the Asia Managed Services team within Emerging Capabilities (Cross Domain Capabilities and Operations). Preferred candidates will have a strong mix of technical experience and strategic business acumen. This role requires both broad and deep technology & process knowledge and the ability to provide solution leadership for the Managed Services business both internal to Microsoft as well as customers.



The Architect is primarily responsible for providing presales support and architecture expertise, architecting and delivering services from the Managed Services portfolio (Premier Maintained Applications, Premier Mission Critical, Premier Managed Services for Cloud) discretely and in complementary combinations which are market desirable, maximize customer value and are highly and consistently deliverable. The incumbent will do so in alignment with corporate goals, industry trends, and customer business requirements through pre-sales architecture leadership and solution delivery quality.



The Architect responsibilities also include: contributing to the delivery architecture for Managed Services, delivering assigned customer-facing portions of Managed Services engagements, development of customer executive relationships where appropriate, and quality improvement activities. The role is involved in business and technical risk management as well as the pre-sales and delivery lifecycle, with broad focus on solution architecture, delivery consistency, innovation and technology alignment.



The Architect works closely with the Global Domains, organizations within Cross Domain Capabilities and Operations, WW Sales, and WW Strategy & Offerings to support the sales strategy and execution plan across the business.



A successful candidate will possess the following skills:



• Proven experience delivering complex application development and cloud modernization projects using Microsoft technology

• Strong background architecting and delivering solutions related to Premier Maintained Applications, Premier Mission Critical, and Managed Services for Cloud

• Ability to drive large and complex solution opportunities

• Experience in consulting pre-sales activities

• Passion for driving globally executed Integration projects by working with geographically-disparate teams

• Advise architects and sales professionals across multiple Accounts/Regions

• Drive and facilitate workshops aligning customer vision and enabling technology solutions

Excellent oral and written communications skills

• Ability to engage in executive and senior-level technology discussions.

• Strong experience with ISD, SDM and leveraging tools such as TFS to manage the early intake of requirements

• Experience giving presentations to executive audiences and explaining the benefits of the platform and service solution over competitors

Duties of Architect include:



Sales



• Support the sales motion and value proposition, driving NWS/PCB for Managed Services

• Partner with Pursuit Leads to drive solutions leading to successful customer engagements

• Develop and drive execution of the Managed Services business and technical strategy in collaboration with appropriate parties

• Drive discovery sessions with customers to define goals, scope and ultimately estimates for services

• Review the conceptual design, costing, and contracting tenets of proposed solutions for consistency, innovation content, and deliverability



Delivery Excellence

• Effective practice execution, demonstrating executive maturity as part of a high performing team

• Act as project technical leader to key customers as required by the business

• Provide oversight to engagements and provide assistance and oversight for recovery of select critically troubled engagements. Help ensure that required technical and business criteria are met on critical projects.

• Build solution credibility with our customers by helping them to understand our capability, capacity and quality.

• Drive customer satisfaction, ensuring initial customer expectations and conditions of satisfaction are set and met.



Operations Management

• Cross-team orchestration and collaboration, including Account Aligned and Domain Aligned, Sales, Operations, IDG, and capability pools

• Drive the appropriate Managed Services NWS, CSAT and other business metrics and KPI's as assignments allow









Qualifications:



• 10+ years of relevant experience, with a minimum of 10 years in a consulting or services environment

• 5+ years of direct managed services experience: expert level in design, delivery, contractual and operational practices

• 3+ years minimum supporting services sales including project envisioning, planning, and scoping of work effort – of the tenure-based requirements, this is the primary criteria

• Demonstrated understanding of Business and IT strategy and principled approach to broad architectural challenges and opportunities

• Ability to move between executive value conversations, high level architectural review/design and tactical work of delivering service

• Ability to contribute to sales and people operations in a reliable manner, from account planning and sales engagement, through delivery to customer satisfaction and renewal, with an inflexible focus on quality and continuous improvement

• Strong organizational skills, ability to collaborate and orchestrate across multi-organizational physical and virtual resources and initiatives

• Solid understanding of Microsoft's Managed Services offerings, as well as key solutions and services such as Azure, Cloud, Platform & Productivity, Business Analytics, Devices & Mobility

• Large enterprise deployment experience in complex environments

• In-depth knowledge and understanding of the competitive marketplace for Managed Services solutions

• Executive-level interpersonal, verbal, written and presentation skills; ability to mesh well with customer decision makers, by being a good listener, a team builder and an articulate advocate of Microsoft's vision and value proposition

Travel is a part of this position as are high levels of recognition and visibility. Potential for 35-50% travel, including international, will be required of the selected candidate. Relocation is not available for this position.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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