广州招聘

高级金融服务主任, 客户尽职调查部（工商金融/零售银行和财富管理业务）

Senior Financial Services Officer, KYC Operations (CMB/RBWM)

Role Purpose

1. Need to develop thorough knowledge and understanding of line of business(LOB) procedures and other policies. Ability to recall and navigate through different client types having different identification and verification (IDV)/know your customer (KYC) requirements.

2. Ability to continuously track and adopt changes to policies & procedures which are expected to remain dynamic in the near future. To fully understand the existing regulatory environment and processes of the business and impact on day-to-day activities.

3. Need to build strong product knowledge across various projects and Lines of Business to ensure successful migration / performance of the processes.

4. The most significant challenge in the role is ensuring the highest standards of customer service in terms of timeliness and customer experience, as these are key services that also differentiate the bank’s offerings to customers and will accordingly impact customer loyalty and future business customer intends to do with bank.

5. To complete the Customer Due Diligence (CDD) Reviews in a timely manner and ensure periodic review timelines are adhered as per the final risk rating for the client

6. To be aware of changes in the Anti-Money Laundering(AML) and compliance world which will impact performance  

Qualifications

1. Bachelor’s Degree in Finance, business or related discipline;

2. 2 – 3 years working experience with demonstrated interest in finance industry, application support and problem resolution is preferable;

3. Ability to manage deliverable of themselves and excellent problem solving skills and ability to find logical solutions to problems;

4. Possess good analytical mindset; strong self-motivation and able to work under pressure; excellent interpersonal and team work skills;

5. Willingness to learn new system, business processes and product knowledge; multi-tasking with ability to independently prioritize workload without impacting the deliverables.

6. Evidence of excellent verbal, written communication and presentation skills; fluent in English is a must;

7. Willing to accept rotating shift (7am-4pm/4pm-1am), and work location in Foshan and Guangzhou.

尽职调查部门介绍

执行集团三大战略目标之一环球标准，向使用银行服务的客户收集并核实资料， 包括客户身份识别和审查，客户筛选，美国海外帐户纳税法案等。确保我们可以了解客户，为值得信任的客户提供合适的业务，防止罪犯透过银行进入金融系统。

 职调查部提供环球公司客户背景尽职调查和反洗钱服务，为行业领先企业在我行顺利开户以及账户延续做好合规准备。客户尽职调查是指金融机构在与客户建立业务关系或与其进行交易时，应当根据法定的有效身份证件或者其他身份证明文件，确认客户的真实身份，同时，了解客户的职业情况或经营背景、交易目的、交易性质以及资金来源等。向使用银行服务的客户收集并核实资料， 包括客户身份识别和审查，客户筛选，美国海外帐户纳税法案等。确保我们可以了解客户，为值得信任的客户提供合适的业务，防止罪犯透过银行进入金融系统。其作为反洗钱工作的第一道关口，在防范洗钱过程中起着至关重要的作用。

高级金融服务主任：

?       学习并掌握最新的合规政策及反洗钱知识。

?       与客户经理(CM & RM)保持良好沟通，推进信息收集进程。

?       以合规和风险控制知识对客户信息进行分析，存档。

?       高质量地按规定按程序完成每周，每月的客户背景调查目标。

岗位要求：

GCB7IC

1.  GCB7IC要求３年左右工作经验,大专以上有相关金融行业／客服经验为佳

2.  纯正粤语，英语口语中上水平，日常工作沟通读写无障碍。

3.  薪酬７０００以上。

4.  工作地点在广州东风西和太古汇的需要接受轮班（7am-4pm/4pm-1am）， 可以不需要打电话，但也要通过电话解答客户的相关问题。

5.  工作地点在佛山的为日班，工作时间是9am-6pm

世界500强英国外资银行成立于1865年，在伦敦、香港、纽约、巴黎和百慕大证券交易所上市，总部位于英国伦敦，公司中国区的业务发展迅速，在中国成立了两个位于广州和一个位于佛山的营运中心，拥有超过10,000名员工。公司通过四大环球业务：零售银行及财富管理、工商金融、环球银行及资本市场以及环球私人银行，为超过4,500万名客户提供服务。在全球设有约4,400个办事处。

本年度荣获“2017中国年度***雇主”、“2017前程无忧人力资源管理杰出奖”、“香港客户中心协会年度大奖”、“HKCCA***企业社会责任客户中心”、“广州市***公益企业嘉许”等多项针对员工福利和管理的殊荣，获所有员工的赞许

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