广州招聘

Title/Grade: IT Solution Lead

1. Job Purpose

Work for internal IT service to meet the requirement of our rapid developing business and IT HW/SW support and maintenance.

2. Key Result Areas

Area 1:

? Arrange IT infrastructure and applications to be secure, available and expansible, which could meet the requirement of our rapid developing business. This also helps to get quick response ability to new IT request and IT issue.

Area 2:

? Assist to IT manager in daily working, including IT routine process.

Area 3:

? Working hard in new IT project, finish assigned tasks in time as project planning

Area 4:

? IT Daily supporting regarding SLA.

3. Person Specification:

1) Skills

? IT field Tech skill – focus on IT infrastructure(network, server and security)

? Communication skill (both Chinese and English)

? IT Service

2) Education / Academic Background

? College or above

? Major in IT or related subject.

3) Knowledge

? IT Infrastructure, such as Microsoft, Dell, NetApps, VMWare, SCCM, storage, various business applications, etc

? IT service knowledge, ITIL.

? IT security knowledge and comply with BPO security standard policy

? Cisco VoIP / VC knowledge

? Alcatel PBX knowledge

? CCNA knowledge.

4) Experience

ü BPO IT transition/delivery experience

ü Network operation experience

ü IT support experience

ü Cisco VoIP / VC experience

ü Alcatel PBX experience

ü Deliver a considerable satisfactory service provided by IT

5) Personal Trait

ü Active, easy-going, open-minded, honest, working attitude

ü Keep in mind the aim to satisfying the need of our clients

ü enrich the value of BPO China Center and provide best service to our clients

6) Behaviours Required

? Good communication with clients and colleagues

? Team spirit and knowledge sharing

? Good planning skill and time management skill

? Service sense/attitude

Capgemini凯捷咨询（中国）有限公司

凯捷于1999年落户广州，经过10年努力，在佛山南海夏西国际商务区（广佛地铁千灯湖站，从西朗站出发乘4个站)设立营运中心，办公场地总面积超过9千平方米，员工总数逾1000人，国际一级标准的机房面积超过120平方米，拥有20个国际知名的全球性客户；目前主要客户位于欧洲、北美、日本、韩国等国家和地区，行业涵盖快消、零售、能源、化工、物流及制造业等，主要业务包括财务、会计、人力资源、物流等业务流程外包服务。凯捷的员工每一天都分别通过使用SAP、Oracle等ERP系统，为遍布全球的客户提供实时而优质的服务。

作为凯捷的一员，公司为员工提供了机遇与多样性并存的发展平台，让他们在不同部门、不同业务、甚至不同地域接受挑战并且获得成长；

对成功应聘的雇员，公司将提供以下完善福利：

- 按国家规定缴交社会保险和住房公积金

- 商业保险

- 高温津贴

- 年终奖金

- 10天以上带薪年假

- 完善的入职培训

- 丰富多彩的员工活动

- 五天工作制

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