广州 [切换城市] 广州招聘广州IT-品管、技术支持及其它招聘广州技术支持/维护工程师招聘

培训和支持工程师

埃德仪器国际贸易(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2018-04-16
  • 工作地点:北京
  • 工作经验:无工作经验
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位月薪:0.8-1万/月
  • 职位类别:技术支持/维护工程师  

职位描述

Person Specification
职位要求
A tertiary qualification/Master’s degree in education or science (preferably physiology, pharmacology or neuroscience).
教育或科学学士/硕士学位(生理学、药理学或神经科学专业为佳)。
Excellent verbal and written communication skills.
出色的口语表达和书面能力。
An eye for detail and the ability to maintain a very high level of accuracy.
注重细节并对细节保持高度敏感性。
The ability to develop a good understanding of the ADInstruments product range and practical application areas.
对开发公司产品并将其应用到实际应用领域具有良好的理解能力。
Laboratory research or familiarity with electronics and scientific/biomedical laboratory equipment is preferred.
熟悉研究实验或电子、科学/生物医学实验设备者优先。
Previous experience using ADInstruments hardware and software is a distinct advantage
使用过本公司硬件和软件设施者优先。
Proficient in both spoken and written English.
良好的英语口语和书面表达能力。
Highly computer literate.
熟悉计算机操作流程。
A flexible approach and the ability to influence others.
能够通过灵活的方式解决问题,具有积极影响他人的能力。
The ability to maintain strict confidentiality.
能够严格保守公司机密。
Excellent organizational skills such as time management and prioritizing.
优秀的组织能力,如时间管理能力和安排工作先后次序的能力 The ability and willingness to travel frequently.
适应频繁的国内出差。
Self-motivated with excellent organizational and time management skills.
善于利用出色的组织和时间管理能力进行自我激励。
The drive and commitment to achieve personal and company goals.
具有勇于实现个人和公司目标的执行力。

Prime Function
基本职责

To provide training and support to sales staff and customers on the use of ADInstruments software and hardware.
为公司销售人员和客户提供公司硬件和软件方面的培训和支持服务。

Key Responsibilities
Acquire and maintain a high understanding of the ADInstruments product range.
对公司系列产品具有全面认识和了解。
Work alongside customers, assisting and advising them of ADInstruments products and the correct solution to meet their application requirements.
配合客户,协助并指导客户了解公司产品,为客户提供恰当的解决方案以满足客户的应用需求。
Train and advise new and existing customers on using ADInstruments hardware and software to a high level.
培训并指导新老客户,使其能够熟练使用公司硬件和软件设施。
Provide training to sales staff on the ADInstruments product range.
为销售人员提供公司产品方面的培训。
Ensure that customer contract are accurate, timely and of a high quality.
确保及时获得/提供准确、优质的客户合同。
Establish and maintain effective contact with potential and existing customers through customer visits and direct marketing.
通过客户回访和直接市场开发的方式,与潜在客户及现有客户建立并保持有效的联系。
Ensure that customer information is entered in the customer relationship management system (Salesforce) in an accurate and efficient manner.
确保以准确高效的方式将客户信息输入客户关系管理系统(Salesforce)。
Develop and execute an annual workshop/exhibition plan for the assigned territory and update accordingly.
根据已分配地区及更新信息情况,制定并执行开展年度研讨会/展览会计划。
Attend workshops, exhibitions and conferences as required.
按要求参加研讨会、展览会等相关会议。
Establish and maintain effective working relationships with other members of the ADInstruments Global Training and Support team.
与公司全球培训和支持管理团队的其他成员建立并保持有效的工作关系。
Other related tasks as required.
其他一些相关职责要求。


Relationships
关系
Directly responsible to: Training and Support Manager
直属上司:培训和支持经理
Functional Relationships with: All ADInstruments staff Customers
工作关系: ADInstruments全体员工、客户

职能类别: 技术支持/维护工程师

公司介绍

 
公司简介
ADInstruments 是一家世界***的生物信号数据采集和分析系统制造商,公司总部设于新西兰,在全球设有数十家分支机构和授权经销商。公司致力于生产和开发用于生命科学研究及教学的数据采集和分析系统,旨在为客户提供高质量的仪器和优质的服务。 本公司产品于1996年进入中国市场,埃德仪器国际贸易(上海)有限公司是澳洲 ADInstruments 在中国大陆地区设立的的全资子公司,在中国大陆已有数百家用户,主要是各知名大学院校和研究机构。作为生产商在中国设立的独资子公司,埃德仪器国际贸易(上海)有限公司能为用户提供与经销商完全不同等级的完善的售后服务。

ADInstruments Shanghai Trading Co., Ltd is a Wholly-owned subsidiary company of ADInstruments Pty Ltd, Australia and base in Shanghai. The main product of the company is PowerLab Data Acquisition System, and it is widely used in basic medical and life science for research and education. ADInstruments Sales offices are all over the world, and the products are popular with thousands of customers since 1997, and became gold standard of Data Acquisition System. PowerLab Data Acquisition System was used in all Top Medical/Life science universities in mainland of China for different applicant of life science.

联系方式

  • 公司地址:上班地址:北京东城区