广州招聘

职位描述：
工作职责：
1、负责客户产品的售后，解答客户在使用过程中遇到的技术问题，帮助客户排除故障
2、发展维护良好的客户关系，进行有效的客户管理和沟通，了解并记录分析客户在产品使用中的意见以及建议，并做出相应的成型的产品优化方案。
3、保持与外界的良好沟通并实现公司内部的技术共享
4、与其他部门沟通协调解决客户的技术问题

任职资格：
1、本科学历以上学历，IT相关专业；相关工作经验1年以上，优秀应届毕业生可安排实习
2、具有良好的英文阅读和简单沟通能力，能读懂产品说明类文档，符合者可重点优先考虑；
3、熟悉基于Windows/linux的系列操作系统，必备网络搭建、各类型网络服务原理、邮件服务器工作原理，懂排错技术；
4、有较强的人际沟通能力
5、对新技术有专研精神 举报 分享

“前程无忧”(NASDAQ: JOBS) 是中国具有广泛影响力的人力资源服务供应商，在美国上市的中国人力资源服务企业。它运用了网络媒体及先进的移动端信息技术，加上经验丰富的专业顾问队伍，提供包括招聘猎头、培训测评和人事外包在内的全方位专业人力资源服务，现在全国25个城市设有服务机构，是国内领先的专业人力资源服务机构。
51job (Nasdaq: JOBS) is a leading provider of integrated human resource services in China. Founded in 1998, 51job meets the needs of enterprises and job seekers through the entire talent management cycle, from initial recruitment to employee retention and career development. 51job’s online recruitment platforms, as well as mobile applications, connect millions of people with employment opportunities every day. 51job also provides a number of other value-added HR services, including business process outsourcing, training, professional assessment, executive search and compensation analysis. Leveraging technology and expertise with a large staff of experienced professionals, 51job serves hundreds of thousands of domestic and multinational corporate clients through 25 offices in Mainland China. In September 2004, 51job successfully completed its IPO on Nasdaq, and is the first publicly listed firm in the field of HR services in China.