广州招聘

RESPONSIBILITIES:
- To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner to resolve SO，QC&Payment issues.
负责日常的客户沟通（通过电话，传真和邮件），确保客户的订单生产，品质投诉及逾期账款跟进，提高客户满意度。
- To follow up with related function depts. to ensure orders are received and processed，backlog orders/shipments to improve delivery performance;
as required by customers;
良好的公司内部沟通技能，与相关部门良好配合以确保物料，生产及物流按客户要求得以实施。
- Be familier with Office& ERP system(Kingdee) to handle customer complaints according to company procedures and service standard;
熟练使用Office等办公软件，了解金蝶ERP系统的使用；以协助处理客户投诉等服务工作。
- Good team player, responsible and willing to assist and back up other team members and provide clerical supports to Sr. Account Service Officer.
良好的团队合作精神，工作细心，有强烈的责任感，惯于在压力下工作；能积极协助部门主管及相关团队成员处理日常工作。


Requirement:
- College degree or above;
大专以上学历
- 1 year's experience in related industry;
一年以上相关行业经验，熟悉纸张贸易者优先
- Proficient in English communication & computer operation (Windows, MS Office, etc);

- Customer and result oriented, can work under pressure;

- Quick and careful learner, can work efficiently and effectively.

Domtar is the largest integrated manufacturer and marketer of uncoated freesheet paper in North America, and the second largest in the world based on production capacity.

Domtar’s corporate headquarters is situated in Montreal, Quebec, Canada. The company has three business segments: Pulp and Paper, Distribution and Personal Care. In 2011 it ranked 394th in the U.S. Fortune 500 companies. Domtar employs approximately 8,500 people with sales revenues of US$5.850 billion.

From its strong base in North America, Domtar is seeking to take advantage of growth opportunities in new markets. For that reason Domtar has entered the Chinese market by establishing Domtar Paper Co., Ltd (Registration Capital: 35 Million) in 2011. Our core business items will include paper processing, retail and distribution.

Adhering to the values of agility, caring and innovation, we intend to deliver the highest value to our customers, empower our employees to excel, and positively impact our communities. As a company entering China, we will invite talented people to join us, to help us develop and grown along with the rest of Domtar. Our mission is to promote safety and environmental protection as a number one priority for the company. Domtar will provide according to state regulations social health, work injury, unemployment, maternity, pension insurance, supplement commercial medical and personal accident insurances and housing fund allowance, as well as the opportunity for year-end awards. We believe that the company's long-term success depends on employees' ingenuity, creativity, and a drive to succeed as a team. We welcome the opportunity for you to join us in our drive for success.

Address:
Office: Tower A, Unit 03, 17F Onelink Center 230 Tianhe Road, Tianhe District
Plant: A-6 Warehouse, Sha Tou Village Niu Wei

More information on the Company can be obtained at www.domtar.com.



北美纸浆及造纸巨擘Domtar集团，是北美最大、世界第二大的综合性制造和销售未涂布文化用纸的公司。

Domtar总部设立于加拿大魁北克州蒙特利尔市，公司主要有三大业务板块：纸浆和纸，分销，个人护理。主要生产高级纸张、包装材料、纸浆、木制品和印刷用纸，在2011年美国企业财富500强中排名第394位，公司员工大约8500人，销售总收入58.5亿美元。

鉴于在北美的坚实基础，Domtar力图寻找在新市场的增长机会。因此，Domtar于2011年正式进军中国市场，斥资3500万美元在南中国正式成立同拓纸业有限公司，总部设立在广州，计划从事纸张加工、零售及分销业务。

秉承敏捷、关怀和创新的价值观，公司致力于为客户提供最高的价值，让我们的员工更加优秀，并积极的影响我们的社会。作为一家刚进入中国的公司，我们诚邀优秀人才加入到我们的行列，与Domtar共同开拓、成长。公司视安全和环保为神圣使命，按国家规定提供完善的社会医疗、工伤、失业、生育、养老保险、住房公积金和补充商业医疗及人身意外险，以及年底双薪和年终奖。我们相信，公司的长期成功有赖于员工的聪明才智、创造力和团队合作，欢迎您加入我们走向成功的行列。

公司地址：
广州办公室地址：天河区天河路230号万菱国际中心A塔1703
广州工厂地址：增城市新塘镇沙头村牛尾西A-6库（有厂车往返）

想了解更多关于本公司的信息，可以点击网页www.domtar.com。