广州招聘

Main Responsibilities /Accountabilities / Tasks


1. General OR Management
1.1Organize and challenge risk assessment programs by business or support function managers through RCSA or other risk assessment exercises.
1.2 Assist all business units on the implementation/updates of their permanent supervision programmes.
1.3 Supervise the usage of Morse (PS reporting tool) and the implementation of new controls when needed; provide monthly tracking report to Management.
1.4Ensure that all OR loss events and completeness reports are duly reported in the CAROLE tool according to prevailing procedure.
1.5Drive the investigation and remedial actions implementation of operational risk incident.
1.6Facilitate the OR related operational procedures/policies set-up / review / validation. 1.7Monitor OR concerns regarding outsourced activities.
1.8Conduct the "spot check" program with relevant operational process teams;
1.9Provide monthly or quarterly reporting to senior Management as required, immediately escalate any major issues. 1.10Provide OR regulatory reporting as required.
1.11Organise and prepare the regular OR Committee meetings.
1.12Set up adequate communication and training on OR processes and tools with the assistance of regional and HO teams.
2. Customer complaints Management
2.1Drive the implementation of SG China Complaints Management Mechanism effectively and efficiently. 2.2Supervise and coordinate the complaint case to be addressed by responsible stakeholder in a timely manner.
3. Business Continuity Management

3.1Regularly perform Business Impact Analysis in line with SG Group templates and methodology. 3.2Ensure the respective Departments effectively set up and update their BCM procedures. 3.3Liaise with IT Dept, set up and manage Disaster Recovery sites. Organize the annual BCP test drills; assist in regional and global test drills.
3.4Set up, test and regularly update the crisis management process, including contacts lists and call trees
4. Set up the network of correspondents in business lines and support functions for OR management issues.
5. Manage or contribute to any other project / task assigned by local or regional OR management.

Candidate Profile


Academic Background (degree and major) ?
Bachelor degree or above


Working Experience /Technical Skills & Know how ?
- 5-6 years working experience in foreign bank
- Previous work experience in Operations, Risk Management, or Audit is preferred


Skills & Competencies ?
- Good communication and time management skills
- Risk management oriented
- Good organizational skill
- Quick learner & proactive team work player


Language Skills ?
English: fluency is a must
Chinese: fluent Mandarin speaking and Chinese writing skill is a must
Other: French comprehension is of advantage
Computer Skill ?
Good PC skills, familiar with Microsoft office tools

SG Group was founded in 1864, it is one of the leading financial services groups in the Euro zone with 144 year-experience in Banking area and the10th largest French company by market cap. (EUR 46,2 bn).

SG Group is pursuing a profitable growth policy based on the selective development of its core activities (Retail banking & Financial Services, Global Investment Management & Services, Corporate & Investment Banking)through a combination of organic growth and acquisitions, and is drawing on a strong capacity for innovation geared towards satisfying its customers.

Continuing its growth and globalization strategy, the Société Générale group gathers nearly 151,000 employees, working in 82 countries. SG recognizes and promotes all talented people, regardless of their native country, their sex, their culture and their profile. Our employees' professional development is a priority and we have strong policies of career management, mobility and training in the whole Group, to be adapted to the needs of our different business lines and of our employees.