Consultant Specialist,Production Support
汇丰软件开发（广东）有限公司
- 公司规模：1000-5000人
- 公司性质：外资(非欧美)
- 公司行业：计算机软件
职位信息
- 发布日期：2017-02-17
- 工作地点：西安
- 招聘人数：若干人
- 职位类别：技术支持/维护工程师
职位描述
职位描述：
HSBC Operations, Services and Technology
Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within HSBC Operations, Services and Technology, Global Software Delivery enables HSBC to remain at the leading edge in the development and delivery of high-quality, customised banking systems. The division provides tailored, cost-competitive and robust banking solutions and services that offer a flexible and scalable framework for delivering projects on time, within budget and at the highest quality, meeting both the current and future IT challenges facing the Group.
We are currently seeking an experienced professional to join this dedicated team in the role of Consultant Specialist, Production Support.
Job Duties:
The job holder will have to perform the following duties:
? Develop analytical skills to resolve problems and incidents of varying complexity to the Group’s production environments in Equity Finance;
? Accurately capture and analyse computer performance measured against agreed targets to identify service shortcomings and agree appropriate solutions;
? Implement day to day user account administration and application maintenance;
? Build up a basic understanding of the
? OMEGA/SBL/Phoenix systems infrastructure that supports the global equities business and cross asset FIX connectivity
? Ensure compliance with all relevant internal instructions (FIMs, GSMs, SOX circulars) and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behaviour
? Build an excellent rapport with users and 3rd party vendors and gain an understanding of business flows and business requirements
? Participate in the testing, implementation and roll out of new system versions
? Maintain a good working relationship with other IT personnel including developers, business analysts and overseas IT managers
Candidate Specifications:
? University graduate with a degree in computer science or a relevant discipline
? Good communication skills, and problem resolution skills
? Ability to work under pressure, and have the ability to adapt to rapidly changing situations
? In depth knowledge of standard office tools e.g. excel
? Basic understanding of Linux/Unix scripting and SQL scripting with a good knowledge of IT infrastructures
? Knowledge of FIM protocols and Oracle/Sybase would be very useful
? Excellent interpersonal and communication skills in English/Cantonese/Putonghua
Additional Requirements:
1) Experienced IT professional with the position of S Consultant Specialist
2) Experience in one or more areas of Unix, Linux, MS-Windows and Scripting.
3) Proficiency in verbal and written English communication skills (frequent communication in oral English with other parties will be required).
4) Work under pressure.
5) Self-motivated.
6) Find logical solutions to problems and manage to resolution. Able to response to production problem with good sense of judgement between escalation and further investigation.
7) Understand and attain technical knowledge from on the job experience.
8) Good interpersonal and communication skills. Be pragmatic and flexible with an open minded approach to dealing with teams with differences in terms of geographic location, language and culture and relationship and proximity to the users.
9) With experience in GB&M products, application systems production support, Perl. PL/SQ, Control M,, XML and HTML would be added advantage.
You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Software Development (Guangdong) Limited.
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HSBC Operations, Services and Technology
Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within HSBC Operations, Services and Technology, Global Software Delivery enables HSBC to remain at the leading edge in the development and delivery of high-quality, customised banking systems. The division provides tailored, cost-competitive and robust banking solutions and services that offer a flexible and scalable framework for delivering projects on time, within budget and at the highest quality, meeting both the current and future IT challenges facing the Group.
We are currently seeking an experienced professional to join this dedicated team in the role of Consultant Specialist, Production Support.
Job Duties:
The job holder will have to perform the following duties:
? Develop analytical skills to resolve problems and incidents of varying complexity to the Group’s production environments in Equity Finance;
? Accurately capture and analyse computer performance measured against agreed targets to identify service shortcomings and agree appropriate solutions;
? Implement day to day user account administration and application maintenance;
? Build up a basic understanding of the
? OMEGA/SBL/Phoenix systems infrastructure that supports the global equities business and cross asset FIX connectivity
? Ensure compliance with all relevant internal instructions (FIMs, GSMs, SOX circulars) and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behaviour
? Build an excellent rapport with users and 3rd party vendors and gain an understanding of business flows and business requirements
? Participate in the testing, implementation and roll out of new system versions
? Maintain a good working relationship with other IT personnel including developers, business analysts and overseas IT managers
Candidate Specifications:
? University graduate with a degree in computer science or a relevant discipline
? Good communication skills, and problem resolution skills
? Ability to work under pressure, and have the ability to adapt to rapidly changing situations
? In depth knowledge of standard office tools e.g. excel
? Basic understanding of Linux/Unix scripting and SQL scripting with a good knowledge of IT infrastructures
? Knowledge of FIM protocols and Oracle/Sybase would be very useful
? Excellent interpersonal and communication skills in English/Cantonese/Putonghua
Additional Requirements:
1) Experienced IT professional with the position of S Consultant Specialist
2) Experience in one or more areas of Unix, Linux, MS-Windows and Scripting.
3) Proficiency in verbal and written English communication skills (frequent communication in oral English with other parties will be required).
4) Work under pressure.
5) Self-motivated.
6) Find logical solutions to problems and manage to resolution. Able to response to production problem with good sense of judgement between escalation and further investigation.
7) Understand and attain technical knowledge from on the job experience.
8) Good interpersonal and communication skills. Be pragmatic and flexible with an open minded approach to dealing with teams with differences in terms of geographic location, language and culture and relationship and proximity to the users.
9) With experience in GB&M products, application systems production support, Perl. PL/SQ, Control M,, XML and HTML would be added advantage.
You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Software Development (Guangdong) Limited.
职能类别： 技术支持/维护工程师
公司介绍
About HSBC
HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.
HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.
Who we look for
We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.
In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.
If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.
Find out more about us in Website: *****************************/careers/technology
Or Follow us on WeChat Career Account by searching “汇丰软件人才招聘”
HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.
HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.
Who we look for
We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.
In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.
If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.
Find out more about us in Website: *****************************/careers/technology
Or Follow us on WeChat Career Account by searching “汇丰软件人才招聘”
联系方式
- 公司地址：广州市