广州招聘

职位描述：
Processes/Main accountabilities:
1. Responsibility for activities assigned by the AP Team Lead or above.
2. Ensure both contractual SLAs and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality)
3. Process and code invoices in accordance with Accenture and client invoicing procedures and controls to ensure the team achieve their SLA targets
4. Proactively identify issues and escalate the same to the Team Lead
5. Ensure internal process controls are adhered to and ensure all trackers and other metrics are updated from time to time.
6. Ensure appropriate action is taken on invoices on hold and resolved as per the process requirements.
7. Ensure process documents are up-to-date and version control is applied as appropriate.
8. Create and maintain vendor master data
9. Ensure all customer/ client queries are responded & resolved within the stipulated Turnaround Time (TAT)
10. Ensure all statutory records are maintained as per client’s requirements.
11. Ensure appropriate action is taken on Non-Invoice documents such as statements, returned checks etc.
12. Ensure all un-invoiced receipts (UIR) are resolved on a timely basis.
13. Identifying Areas of process improvements involving tangible benefits as defined by the organization.
14. Demonstrate Accenture Professional Behavior
15. Ensure all HR activities such as self-assessments, development plan etc are completed on time.
16. Makes sure that period, quarter and annual close requirements from own team are met in a timely and accurate manner.
17. Maintains accurate and timely transaction volumes for Procure to Pay process (remittances, vendor statement reconciliations)
18. Reporting
19. Develops good client relationships and good relations with the colleagues
20. Actively seeks opportunities for Continuous Improvement initiatives in cooperation with Team Lead
21. Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.

Service Level Agreements and Performance Metrics

a. Ensures individual and team service levels are met or exceeded
b. Assists in reviewing daily, weekly and monthly service levels; provide recommendations for improvements
c. Front line contact for questions or issues surrounding service levels

Operational Excellence:

a. Understand the customer and internal performance requirements of the processes delivered by the delivery location (as documented in the relevant process SIPOC)
b. Understand process input and output requirements and take continuous and pro-active steps to monitor and control them as appropriate to meet performance and customer requirements
c. Ensure high degree of compliance to the documented processes delivered such as adhering to the defined Standard Work Instructions (SWIs) and Local Work Instructions (LWIs) as appropriate
d. Support the implement assigned process metrics collection, reporting, process risks mitigating actions, controls
e. Uses and maintains process maps, appropriately identifying inputs, outputs, roles and responsibilities
f. Participate in process risk management discussions to identify and address manageable process risks, providing input as a subject matter expert
g. Adhere to the defined Visual Management Plan and continuously make improvements to realize it’s stated objectives
h. Participates in team meetings (MOS) to review and execute work planned to help realize it’s stated objectives
i. Participate in the definition of current process performance baseline metrics (as defined in Metrics Data Collection Plan)
j. Ensure adherence to the defined process change control is followed.

Others

1. Energetic and enthusiastic
2. Clear communicator
3. Professional manner and appearance
4. Confident but tactful
5. Calm under pressure
6. Positive attitude and “can do” approach
7. Ability to embrace and adapt to change 举报 分享

"埃森哲公司注册成立于爱尔兰，是一家全球领先的专业服务公司，为客户提供战略、咨询、数字、技术和运营服务及解决方案。我们立足商业与技术的前沿，业务涵盖40多个行业，以及企业日常运营部门的各个职能。凭借独特的业内经验与专业技能，以及翘楚全球的交付网络，我们帮助客户提升绩效，并为利益相关方持续创造价值。埃森哲是《财富》全球500强企业之一，目前拥有约50.5万名员工，服务于120多个国家的客户。我们致力驱动创新，从而改善人们工作和生活的方式。
埃森哲在大中华区开展业务30年，拥有一支1.6万多人的员工队伍，分布于多个城市，包括北京、上海、大连、成都、广州、深圳、香港和台北等。作为可信赖的数字化转型卓越伙伴，我们正在更创新地参与商业和技术生态圈的建设，帮助中国企业和政府把握数字化力量，通过制定战略、优化流程、集成系统、部署云计算等实现转型，提升全球竞争力，从而立足中国、赢在全球。