广州招聘

职位描述：
Progress Advisor留学部学习督导
EF Education First Teens School
Guangzhou

Synopsis:
概述：
The Progress Advisor is the main contact point between EF, students and parents. The role is responsible for the implementation of Course Management Procedure. The successful Progress Advisor is expected to significantly drive customer referral and recommendations。
学习督导是EF、学员及家长之间的主要沟通桥梁，负责课程管理流程的执行工作。一个成功的学习督导能显著地推动客户续费及推荐。

The role:
角色：
Progress Advisor is the main contact person for both parents and students when it comes to any study related issues. PA needs to know everything about each and every of his students’ personality, goals, study progress, teacher and parents wish list etc.
学习督导将作为主要的负责人，处理学员与家长任何与学习有关的问题或意见。同时学习督导需要清楚得掌握所负责学员的所有信息例如：学员的性格，目标，学习进度，老师反馈以及家长期望或意见等等。

You will:
职责：
? Manage courses' schedule and progress according to the Course Management Procedures (CMP)
根据CMP管理学员的课程表以及课程进度
? Be in charge for parental communication: face to face, by phone and email, with a frequency defined by CMP or even more often is required
根据CMP规定的频率或者现实情况况的需要，通过面对面，电话或是邮件的形式，密切地与家长进行沟通
? Solve and/or communicate any issues brought up by students/parents
处理来自家长/学员的意见及投诉
? Be responsible for repeated sales
负责客户的续费工作
? Assist in organizing activities within and outside the schools, especially Life Clubs
协助各种校内外的活动，尤其是语言运用俱乐部

You have/are:
资格:
? Bachelor degree or above, Education or English major, learning abroad experience is a plus
本科及以上学历，师范类或英语类专业，有海外留学经验优先
? Have min of two-years work experience
2年及以上工作经验
? Have experience in TOEFL, IELTS, SAT related industry is a plus
有各类考培行业工作经验者优先
? English CET6 or above
大学六级及以上
? Strong English academic skills
扎实的英语学术技能
? Strong sense of responsibility
有强烈的责任感
? Open minded, willing to communicate with all people
有开放的心态，乐于与他人沟通
? Very flexible and can handle emergencies
有灵活应变的能力
? Quick learner
有快速的学习领悟能力
? Good team player
乐于团队协作
? Microsoft Office software application (Word, Excel, PowerPoint, Outlook)
熟练使用微软办公软件
? Be able to work on weekends (the off-days will be between Mon. to Fri.)
能够接受周末上班，周中休息的工作（周一到周五中休息两天）


EF English First Kids & Teens is a leading company in the fast growing and promising ESL market of kids & teens. We provide first class quality of teaching and service to the customers and value people who are passionate about English education for children and skillful of doing their jobs

EF stands for "Education First". Founded in 1965 by entrepreneur Bertil Hult, EF is now the world’s largest private educational organization. With a mission to break down barriers in language, culture and geography, EF has helped over 15 million people to learn a new language, discover the world, or earn an academic degree. EF operates 400 schools and offices in over 50 countries with 34,000 employees. To date, "Education First" is more than our company name. It is our corporate passion.

EF is an equal opportunity employer. Join EF, we promise you a rewarding career where you can make a difference. To keep up with our worldwide growth, we are looking to hire more global entrepreneurs who want to drive business, break new ground, and see the world. If you think this could be you, then contact us and send your cover letter and CV to e1.recruit@ef.com. 举报 分享

EF英孚教育青少儿发展至今足迹遍布中国近60座城市，拥有240多所学校。英孚针对3-18岁青少儿的不同年龄段提供对应的课程。根据不同年龄段孩子成长特点，专业课程研发团队致力于帮助孩子们培养语言听说读写的应用能力，锻炼沟通、协作、创造、问题解决等软技能，提升综合竞争力。常规课堂之外，英孚在寒暑假研发出大量产品，将素质教育做到真正的标准化和产品化。从文化，美学，运动等方面为孩子定制高效率、多维度、多样化的产品。
在英孚教育青少儿，您将与孩子一起工作，这充满着趣味和挑战。在工作时，您将面对世界充满好奇，拥有探索精神的孩子们，见证他们的点滴成长，成就他们的美好未来。欢迎您加入我们充满童趣，活力满满的青少年团队。