Customer Service Representative(One Year Temp)
真珍斑马技术贸易（上海）有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2012-08-23
- 工作地点：上海
- 招聘人数：若干
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：物流专员/助理 客服专员/助理(非技术)
职位描述
Position Summary:
Responsible for complete supply activities, from order entry to delivery, acting as the logistic interface between customer and distribution center in Singapore, maintain price concession, quote, pricing, ship scheduling, direct shipment and Oracle service contract, manage customer RMA, credit note, DOA and OBF processes.
Report to: Customer Service Supervisor
Subordinate: No
Key Responsibilities:
? Responsible for complete supply activities, from order entry to delivery
? Acting as the logistic interface between customer and distribution center in Singapore
? Maintain price concession, quote, pricing, ship scheduling, direct shipment and Oracle service contract
? Manage customer RMA, credit note, DOA and OBF processes.
Requirements:
? Bachelor's degree holder with related education background majored in business management, international trading, logistics or supply chain etc.
? 3-5 years' working experience in order administrations, logistics of electronic components experience is essential. Similar experience in CSR role covering Asia Pacific customer will be a plus.
? Fluent in Mandarin & English (CET-6 plus). Excellent demonstrated English language skills both verbal and written
? Good communication & interpersonal skills, capable to work in under revenue pressure with good attitude, good at manage time and priority
? Computer software and database system knowledge, Oracle knowledge will definitely be an advantage.
? Mature, good analytical ability, quick learning skill of electrical product knowledge, preferable with planning and logistics experience
? Be honest and proactive, customer oriented with strong business sense.
? Proficiency with computer applications and familiarity with Excel and other MS Office
Responsible for complete supply activities, from order entry to delivery, acting as the logistic interface between customer and distribution center in Singapore, maintain price concession, quote, pricing, ship scheduling, direct shipment and Oracle service contract, manage customer RMA, credit note, DOA and OBF processes.
Report to: Customer Service Supervisor
Subordinate: No
Key Responsibilities:
? Responsible for complete supply activities, from order entry to delivery
? Acting as the logistic interface between customer and distribution center in Singapore
? Maintain price concession, quote, pricing, ship scheduling, direct shipment and Oracle service contract
? Manage customer RMA, credit note, DOA and OBF processes.
Requirements:
? Bachelor's degree holder with related education background majored in business management, international trading, logistics or supply chain etc.
? 3-5 years' working experience in order administrations, logistics of electronic components experience is essential. Similar experience in CSR role covering Asia Pacific customer will be a plus.
? Fluent in Mandarin & English (CET-6 plus). Excellent demonstrated English language skills both verbal and written
? Good communication & interpersonal skills, capable to work in under revenue pressure with good attitude, good at manage time and priority
? Computer software and database system knowledge, Oracle knowledge will definitely be an advantage.
? Mature, good analytical ability, quick learning skill of electrical product knowledge, preferable with planning and logistics experience
? Be honest and proactive, customer oriented with strong business sense.
? Proficiency with computer applications and familiarity with Excel and other MS Office
公司介绍
About Zebra
With the unparalleled visibility Zebra (NASDAQ: ZBRA) provides, enterprises become as smart and connected as the world we live in. Real-time information – gleaned from visionary solutions including hardware, software and services – give organizations the competitive edge they need to simplify operations, know more about their businesses and customers, and empower their mobile workers to succeed in today’s data-centric world. For more information, visit *************. Follow us on LinkedIn, Twitter and Facebook.
With the unparalleled visibility Zebra (NASDAQ: ZBRA) provides, enterprises become as smart and connected as the world we live in. Real-time information – gleaned from visionary solutions including hardware, software and services – give organizations the competitive edge they need to simplify operations, know more about their businesses and customers, and empower their mobile workers to succeed in today’s data-centric world. For more information, visit *************. Follow us on LinkedIn, Twitter and Facebook.
联系方式
- 公司地址：鼓楼区