广州招聘

Malaysia Airlines (www.malaysiaairlines.com), the national carrier of Malaysia, commenced its first flight in November 1947, flying nearly 40,000 passengers daily to some 100 destinations worldwide across 6 continents.

Malaysia Airlines is an award winning airline. In 2010, the airline was accredited with “Staff Service Excellence for Asia Award 2010” and “World’s Best Economy Class Award 2010” by Skytrax. It is also recognized as the “Best Airline in Southeast Asia” by GT Tested Awards, Global Traveller Magazine and ranked 7th in the Top 10 Airlines Worldwide category for Best in Travel Poll 2010 by Smart Travel Asia. In the recent World Travel Awards 2010, it won “World’s Leading Airline to Asia”, “Asia’s Leading Airline” and “Asia’s Leading Business Class Airline”.

We are looking for the following position to be based in Guangzhou
Position: Passenger Sales Representative/ Corporate Sales Representative: 2

Responsibility:

Corporate:-

1. To develop and execute corporate sales plan of MH and provide assistance to handle agents for revenue target achievement.
2. To provide product updates and sales support to both corporate clients and their handling agents.
3. To initiate commercial agreement to potential corporate clients or corporation.
4. To perform sales visits to contracted/potential corporate accounts.
5. To monitor contracted corporate clients performances.
6. Handle direct deal business.

Agency:-

1. To conduct Agent Sales Calls/Visits and building close rapport with agents to improve sales.
2. To handle and manage all series and ad-hoc groups business including MICE movement.
3. To handle Agents fares enquiries, co-ordinate Agents bookings, issuance of tickets, monitoring, utilization and chasing for deposit collection.
4. Achieving Sales Target through robust and implementable sales action plans.
5. To obtain market intelligent and competitors information to improve station sales.
6. To reviewing, analysis and proposed GIT and FIT NMF fares.
7. To source for new channels and methods to improve sales.
8. To conduct product briefing and road shows where required.
9. To assist Area Manager in related job task as and when required.

• To ensure achievement of the revenue sales target in accordance with company commercial and marketing objectives
• To monitor market trends and recommend strategies to retain commercial initiatives and remain on target to achieve the commercial objectives.
• To build and maintain goodwill and relationship with the Travel Agency leaders and attend industry functions on a regular basis to establish contacts, network and promote the interests of MH
• To prepare monthly and annual Sales & Marketing reports to ensure the Sales Manager is kept well informed of market conditions, trends and competitor activities and make recommendations as appropriate. You will also be required to lead the Sales team in the negotiation and administration of all corporate account incentive agreements to meet the overall Departmental KPIs
• To prepare fare benchmarking and obtain market information to improve Station Performance
• To conduct Agent Sales Calls and provide sales and marketing support to agents under his/her coverage to ensure sales target can be met and POS Revenue can be achieved

Requirement:

1. Relevant experience in all aspects of the airline sales environment with good track records. Former airlines experience in reservation & ticketing is an added advantage.
2. Must possess prior experience in dealing with Airlines Passenger Travel Agencies and other national travel organizations such as tourism bodies.
3. Must have the ability to analyses and interpret statistical information for presentation to management
4. Must be willing to travel extensively with minimal notice
5. Must possess a recognized college diploma or university degree in tourism or service industry, preferably aviation. A college or degree in Commerce or Economy is an added advantage.

Additional Requirements:

1. Must be computer literate and well versed in Microsoft Office applications
2. Must be proficient in both written and spoken English and Mandarin
3. Friendly, guest focused with good problem solving skills
4. Able to perform under pressure to meet last minute arrangement
5. Able to work independently with strong follow up tenacity
6. Must be a team player with a pleasant disposition and possess excellent interpersonal communication and negotiation skills
7. Must be receptive to new ideas, concepts and changes while embracing the MH values of being natural, spontaneous, determined and willing

Interested candidates please send your CV (both English and Chinese) together with 1 passport size photograph indicating applied position to canmas@163.com , or mail to 广州市环市东路368号花园酒店M04-05,马来西亚航空公司驻广州办事处before 21Sep2012.
Only shortlisted candidates will be notified. Thank you for your interest in a career with Malaysia Airlines.

Malaysia Airlines (www.malaysiaairlines.com), the national carrier of Malaysia, commenced its first flight in November 1947, flying nearly 40,000 passengers daily to some 100 destinations worldwide across 6 continents.

Malaysia Airlines is an award winning airline. In 2010, the airline was accredited with “Staff Service Excellence for Asia Award 2010” and “World’s Best Economy Class Award 2010” by Skytrax. It is also recognized as the “Best Airline in Southeast Asia” by GT Tested Awards, Global Traveller Magazine and ranked 7th in the Top 10 Airlines Worldwide category for Best in Travel Poll 2010 by Smart Travel Asia. In the recent World Travel Awards 2010, it won “World’s Leading Airline to Asia”, “Asia’s Leading Airline” and “Asia’s Leading Business Class Airline”.