广州招聘

职位描述：
Main Responsibilities:
-Order processing from the point of order taking to goods delivery, process sales orders, enter data relating to customers and sales, maintain customer database in company system, including issue invoice to customer and follow-up payment
-Customer complaint handling, coordinate with relevant department to investigate and settle the complaint, and ensure response to customer on a timely manner
-Create/update customer master profile
-Answer customer enquiry
-Continuously improve customer service level in responsible section of duty
-Generate purchase orders to affiliated production centers out of sales orders with customers and follow up the development of execution of purchase orders
-Overlook the whole logistic operation starting from the point of affiliated production centers to the shipment to customers

Requirements:
-Bachelor’s degree or above, major in business administration, foreign trade or other related fields
-Having working experience in customer service on order process and complaint handling is preferred
-Good communication and negotiation skills
-Good coordinating ability and good team work spirit
-Committed, responsible and initiative working attitude
-Customer and result oriented
-Fluency in spoken and written English is necessary
-Experiences with SAP or similar system is preferred 举报 分享

恩德斯豪斯（Endress+Hauser，简称E+H）是一家专业生产及销售工业自动化仪表及系统的跨国集团公司，其产品覆盖了物位、压力、流量、分析、温度、系统及罐区、记录仪等工业测量仪表以及多种控制管理系统，是世界范围内自动化领域的领导者之一。恩德斯豪斯（简称 E+H）创建于1953年，总部位于瑞士，在世界各地有100多个分支机构，有超过10,000名员工在进行研究、开发、生产、销售和维护工作。在瑞士、德国、法国、美国、日本等世界工业国成立了规模庞大的生产中心，其严格的品质管理和完整的质保体系均已达到ISO9001国际标准。为了更好地向中国的过程控制领域提供优质的产品以及先进的控制技术，恩德斯豪斯（简称 E+H）在中国苏州投资建立了物位、压力、流量、水分析、温度等产品的生产中心；在上海投资建立了“恩德斯豪斯（中国）自动化有限公司”。该公司作为在中国的销售服务中心竭诚为用户提供产品销售、技术咨询、现场服务、备品备件、人员培训等各项服务。
公司在北京、沈阳、哈尔滨、西安、天津、济南、成都、合肥、武汉、南京、长沙、广州等地设立了联络处及分公司，并在许多地区设立了特约代理，以便为用户提供更为便捷的服务。
欢迎有志与公司共同成长的员工加入，公司将提供良好的发展空间与福利待遇。