英语客服专员
香港摩伽科技有限公司佛山代表处
- 公司规模：少于50人
- 公司性质：外企代表处
- 公司行业：网络游戏 互联网/电子商务
职位信息
- 发布日期：2014-05-28
- 工作地点：佛山
- 招聘人数：2
- 工作经验：一年以上
- 学历要求：本科
- 语言要求：英语熟练
德语一般 - 职位月薪：3000-4499
- 职位类别：英语翻译 客服专员/助理(非技术)
职位描述
岗位职能:
1、利用在线客服软件、邮件、即时通讯、电话等工具快速、准确的解答客户问题;
2、确认客户付款事宜，以及跟踪订单进展状况，确保订单的按时完成;
3、记录并及时向主管及相关部门反馈客户问题.
职位要求:
1.本科学历,英语专业4级以上;
2.英语听说读写熟练;
3.熟悉计算机基本操作，打字速度快;
4.具有较强的协调、应急能力;
5.能适应倒班(上班时间:白班07:00-15:00或15:00-23:00 晚班23:00-7:00);
6.服务意识强，有良好的团队合作精神，能承受较强的工作压力.
7.熟悉网络游戏或有客服经验者优先考虑.
注:到岗后，公司将提供相关的客服培训.经正式录用后，公司将为员工提供完善的社保、医保等福利及良好的发展空间.
公司介绍
MMOGA was one of the first professional online gold suppliers on the German market.
We have more than 8 years of experience and can easily pass that on to our customers.
For this reason our advantages are the customer friendliness and the speed of our courses of business.
Our straight positive customer ratings are the best proof.
We care about you 24 hours a day, starting before the order, during the delivery and even afterwards.
The top price-performance ratio convinced more than 450.000 customers so far.
MMOGA managed to evolve as the european market leader for virtual goods, gamecards and WoW accounts during the past years.
With an affiliate partner pool of more than 10.000 publishers MMOGA is one of the greatest places to go for professional marketing companies as well as private web page admins.
If you want to advertise with MMOGA, please visit our affiliate section.
MMOGA, your partner in the world of the online role playing games, you will be flabbergasted by our service.
We have more than 8 years of experience and can easily pass that on to our customers.
For this reason our advantages are the customer friendliness and the speed of our courses of business.
Our straight positive customer ratings are the best proof.
We care about you 24 hours a day, starting before the order, during the delivery and even afterwards.
The top price-performance ratio convinced more than 450.000 customers so far.
MMOGA managed to evolve as the european market leader for virtual goods, gamecards and WoW accounts during the past years.
With an affiliate partner pool of more than 10.000 publishers MMOGA is one of the greatest places to go for professional marketing companies as well as private web page admins.
If you want to advertise with MMOGA, please visit our affiliate section.
MMOGA, your partner in the world of the online role playing games, you will be flabbergasted by our service.