佛山招聘

Main Tasks ：

? Order-taking
? Check the order serviceability according to working procedure
? Make sure the orders are entered in a correct way into the transaction system within the decided lead-time
? Supply the customer with the needed information
? Take the necessary corrective actions in case of any discrepancy against working procedures under the guide of authorized persons.
? If necessary priorities order lines in accordance with Manager Customer Management
? Archive all documents according to the working procedure.
? Follow up all orders until completion
? Solve discrepancies received from customer together with related parties
? Keep the customer profile up-to-date
? Answer customer related questions regarding the provided services
? Answer order related questions to internal persons involved
? Check order records with customers when needed
? Inform Manager Customer Management about operational issues
? Proactively escalate non-solvable issues to Manager Customer Management
? Have regular customer contact to obtain a good customer relationship

Competence Requirements ：
? Bachelor degree or equivalent in business
? A minimum of 1~2 year’ relevant experience
? High-level of interpersonal communication skills
? Independent, flexible and ready to cooperate
? Fluent in written English
? Customer orientation
? Commercial skills
? Advanced MS Word/Excel knowledge
? Responsible and initiated

广州立德企业管理服务有限公司是为了向企业提供快捷、安全的优质劳动力服务而设立的，是广州市劳动和社会保障局批准，可专项从事提供各类市职业中介服务协会理事单位。是首批获广州临时性、季节性生产、销售人员外包服务的专业公司。并在2004、2005、2006、2007连续三年经广州市劳动和社会保障局评选，荣获“广州市放心职业中介服务单位”称号。
公司自成立以来，遵循守法自律，适应市场，不断变革，稳健发展的经营方针，坚持以人为核心，科技为辅的策略积极开拓市场，取得了令人瞩目的成就，经公司推荐并被包括全球500强在内的雇员超过17000人次，业务遍及珠江三角洲，与近百家外企建立了长期稳固的合作伙伴关系，在劳动力培训、推荐、输入及劳务外包服务领域正逐渐成为客户首先的品牌。