Service Desk Support Specialist(技术支持)
毕马威华振会计师事务所(特殊普通合伙)广州分所
- 公司规模:150-500人
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2013-09-02
- 工作地点:佛山
- 招聘人数:若干
- 职位类别:Helpdesk 技术支持
职位描述
(工作地点:广东佛山)
Responsibilities
·Provide level 2 daily support for the ITS Service Desk and conduct problem diagnosis and resolution;
·Ensure compliance with the current security policy and procedures on the access control;
·Support and conduct the deployment of global standard applications and Microsoft software;
·Support ad hoc IT projects as required from time to time, both on-site and off-site;
·Maintain and update IT assets and user profile records;
·Implement virus definition and security patch updates promptly.
Basic requirements
·Bachelor's degree in Computer Science or equivalent;
·In-depth knowledge of PC Windows environment, standard MS applications (e.g. MS Office 2007/2010, MS Outlook, Internet Explorer) and Adobe Acrobat;
·Proven collaborative teamwork;
·Ability to take initiative and work under pressure to meet urgent deadlines; shift duty is required;
·Excellent communication and interpersonal skills;
·Knowledge of scripting languages such as VBA, VBS and PowerShell is preferred;
·Good command of Mandarin, Cantonese and English.
工作职责
·为呼叫中心提供二级日常技术支持,诊断和解决问题;
·确保和监控访问操作符合现行的安全政策和程序;
·支援和落实使用全球标准应用程序及微软办公软件;
·依据实际情况需要,通过现场或远程支援特定的项目;
·维护和更新资产情况及用户记录;
·定期执行软件病毒扫描和安全补丁更新。
基本要求
·大学本科学历,计算机科学、信息技术或相关专业;
·熟悉应用Windows工作环境、Windows工作软件和Adobe Acrobat;
·具备团队精神;
·工作积极主动,能承担一定的工作压力,适应倒班工作制;
·良好的沟通能力, 善于与人相处;
·熟练使用VBA、VBS及PowerShell尤佳;
·良好的普通话,粤语及英语水平。
公司介绍
KPMG China operates in 16 cities across China, with around 10,000 partners and staff in Beijing, Beijing Zhongguancun, Chengdu, Chongqing, Foshan, Fuzhou, Guangzhou, Hangzhou, Nanjing, Qingdao, Shanghai, Shenyang, Shenzhen, Tianjin, Xiamen, Hong Kong SAR and Macau SAR.
KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 152 countries and regions, and have 189,000 people across a range of disciplines working in member firms around the world.
毕马威简介
毕马威在中国十六个城市设有办事机构,合伙人及员工约10,000名,分布在北京、北京中关村、成都、重庆、佛山、福州、广州、杭州、南京、青岛、上海、沈阳、深圳、天津、厦门、香港特别行政区和澳门特别行政区。
毕马威是一个由专业服务成员所组成的全球网络。成员所遍布全球152个国家和地区,拥有189,000名来自不同专业的员工,提供审计、税务和咨询等专业服务。
联系方式
- Email:intern.gz@kpmg.com
- 公司地址:上班地址:广州