学生服务专员(客户服务,英孚教育祖庙中心)
英域成语言培训(上海)有限公司佛山分公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:教育/培训/院校
职位信息
- 发布日期:2013-07-25
- 工作地点:佛山
- 招聘人数:2
- 工作经验:一年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:客服专员/助理(非技术) 行政专员/助理
职位描述
Job Description:
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Key Responsibilities:
1. Handle all non-technique CR issues and coordinate with Central CR for technique CR issues
2. Make monthly phone coaching call to all students and edit in system
3. Handle normal technical issues and defects in center and help to communicate with relevant departments on serious issues (Central CR or IT)
4. Reception and greeting customers, and work with course consultant to handle direct leads in a professional and efficient way
5. Center equipment maintenance, center display and center stock checking and monitoring
6. Life club and workshop events booking and coordination
Requirement:
1. Above college degree in related field or equivalent
2. Knowledge of customer service principles and practice
3. Knowledge of relevant computer applications
4. Fluent English communication skill
工作条件&福利待遇:
-市内规定的社保及公积金(五险一金)
-100%报销的商业医疗报销
-工作第一年可享受10天年休假
-完善的晋升渠道以及培训体系
-员工本人可享受免费英孚英语培训
公司介绍
EF英孚教育创立于1965年,以“打破人与人之间所有语言,文化和地域上的界限”为目标,自创立之日起一直走在英语教育的前端。如今,EF 英孚教育已跃居为全球最大的私人教育机构,在全球50多个国家设立了400多所培训中心,学员近1,500万。在中国,英孚已经在50多个城市设立了100多所英语培训中心。旗下产品线囊括了成人英语、少儿英语、企业培训、海外游学、出国留学咨询等等,涵盖了市场的各个层面。
Established by Swedish entrepreneur Bertil Hult in 1965, English First aims to “break the barriers in language, culture and geography”. Upon its foundation, EF has been playing a leading role in the English training industry。Now EF is the largest privately-held education organization that specializes in language training, educational travel, academic degree programs and cultural exchange. As of today, EF has grown into the world’s leading private education organization in the world, with over 15 million students in over 400 schools, covering more than 50 countries. EF has over 100 schools across more than 50 Chinese cities.
如果你自认为符合一切条件,你就是我们寻找的人才!加入EF,你将加入一家充满活力的公司!
联系方式
- 公司地址:广州市天河区天河路万菱汇
- 邮政编码:510000