佛山 [切换城市] 佛山招聘佛山销售行政及商务招聘佛山商务主管/专员招聘

客服专员(Customer Service Representative)

MTS传感器中国(MTS Sensors China)

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2020-11-10
  • 工作地点:上海-徐汇区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位月薪:10-15万/年
  • 职位类别:商务主管/专员  销售行政助理

职位描述

1.     Processes product orders by working with CS colleagues in Cary/Germany plant. Maintains contact with distributors/customers on status of orders and expedites process and paperwork as needed.

2.     Provide sales support to sales team.

3.     Updates and maintains Customer Master List to document discounts, pricing agreements or other special instructions. Informs Sales Engineers, distributors and OEM's of these and other changes such as procedures, prices to keep all users well informed and up to date.

4.     Investigates customer complaints, identifies root cause of the issue, documents problems, and coordinates solutions. Works with appropriate department managers to resolve these issues.  Authorizes and processes any Credit Returns resulting from these problems. Assigns RMA for product returns for credit.

5.     Provides expert compliance knowledge with regard to contract, customs rules and import and export regulations.

6.     Provides daily/weekly/monthly reports to Sales Manager, Sales Engineer and other key personnel detailing all activity, Other reports may be required.

7.    Knows and applies the division's quality policy and procedures of ISO 9001 as it relates to area of responsibility and the organization. Follows all standard operating procedures as prescribed and notifies appropriate personnel of any non-conformance.

QUALIFICATIONS:

-        Education in industrial business administration or similar

-        Preferably job experience from similar positions

-        Technical understanding preferred

-        Knowledge of logistics, carriers, shipping policies/procedures and import/export compliance

-        Able to work independently with good organizational skills

-        Able to multi-task by managing time and adapting to changing priorities

-        Excellent oral and written skills of local language

-        Good oral and written English skills

-        IT-Skills

-        MS-Office

-        ERP-System desirable


公司介绍

美特斯工业系统(中国)有限公司是MTS系统在中国的全资子公司。 MTS系统公司成立于1966年,在美国NASDAQ独立上市,总部位于美国明尼苏达州,是全球***的力学性能测试和模拟系统及磁致伸缩位移传感器的制造商。

作为MTS系统公司的成员,MTS传感器事业部在磁致伸缩位移传感器和液位计的开发及制造领域是全球领导者。

基于MTS持有的Temposonics专利技术,MTS传感器始终专注于磁致伸缩传感技术的开发和应用,无论在美国,德国,日本还是中国,MTS正采用创新的传感技术方案,为客户提供可靠的、高性价比的传感器。

MTS传感器中国总部位于上海市。需要了解更多信息,请登陆MTS传感器中国网站。

联系方式

  • 公司地址:地址:span桂平路391号新漕河泾国际商务中心B座34F