佛山招聘

职位: IT Support Specialist （IT运维支持）

Responsibilities:

1. Provide 1st level IT support including desktop related technical assistance.

2. Provide technical support to PC secure customer via phone & email.

3. Log all reported IT Incidents / Requests and perform troubleshooting, escalation or resolution as part of the Incident Management Process.

4. Perform user account & access administration, remote technical trouble shooting.

5. Install and Maintain PC related HW & SW setup.

6. Create and maintain operational documentations, HW & SW inventory.

7. Perform other related duties as required and assigned.

8. Knowledge of MySQL, Exchange, Active Directory, VPN and Firewall.

Qualifications

1. Undergraduate in Information Technology / Computer Studies or related disciplines.

2. Minimum of 5 year or above on desk-side PC HW / SW problem troubleshooting, end user support, PC repair / relocation, laptop / desktop setup & projector / Video conference setup.

3. Experienced with major operating systems, core desktop applications, software, Outlook, antivirus, etc.

4. Strong IT technical skills with excellent desktop / notebook support knowledge in a distributed computing environment.

5. Familiarity with LAN/WAN/VPN architecture and switching.

6. Holder of IT Industry certification such as MCSE and CCNA is advantage.

7. Support experience in VMWare or CLOUD is a plus.

8. Good communication skill in both English and Mandarin.

广州市友谊对外服务公司于1982年由广州市人民政府批准成立，隶属于名列2009年中国五百强的广州市建筑集团有限公司，是华南地区***由政府指定的，专门为外商驻穗代表机构、外商投资企业提供劳务派遣、人事委托代理等服务的全资国有企业。在这二十多年的发展当中，我司秉承“服务、合作、求实、创新”的企业精神，“以客为本”的服务宗旨，向外国企业、港澳台地区企业、外资金融机构和经济组织以及优质内地企业提供多元化服务的专业性人力资源服务机构。