Operation manager
广州邦聘教育科技有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2018-02-09
- 工作地点:佛山
- 工作经验:5-7年经验
- 学历要求:本科
- 职位月薪:15-20万/年
- 职位类别:客户经理/主管
职位描述
Roles and responsibilities(岗位职责)
? Building core knowledge in team during set up activities in liaison with the build/mobilisation team
在项目筹划阶段与筹划小组合作制定主体工作方案;
? Manage growth of the team as per capacity plan, ensuringthe team is resourced with sufficient well trained and well motivated staff and that staff are developed to their potential in line with current and predicted operational needs
根据业务发展管理团队资源,确保团队成员均能得到足够的培训以及激励,以及发挥他们的潜能;
? Maintenance of Service Levels, ensuring a high level of customer service at all time
监管团队成员的服务水平,确保提供给客户优质的服务;
? Identify and diagnose sub-optimal business performance and report issues of concern to Senior Leadership
对于业务表现欠佳的情况能及时进行诊断,并汇报给上级;
? Protect the firm and the client’s interest at all times by complying with statutory regulations and legislation
在符合各项法律法规的条件下,维护客户的利益;
? Initiate and support improvements to processes and techniques to achieve higher levels of efficiency and effectiveness and to maximise productivity gains
不断调整以及改善工作流程和工作方式,帮助团队不断提高工作效率,从而提高产出;
? Maintain control over operational budget where applicable, demonstrating due care and diligence in exercising operational level mandates within authority
控制预算,并带领团队成员遵守各项规定;
? Build strong relationship with Head of Operations and peers and provide cover as required
与上级和团队成员保持密切的联系,保证工作能够顺利进行。
Skills and Experience(岗位要求)
? Min 4 years in an operational environment, where at least 2 yrs has been spent at a management level(>50)
有至少4年以上的企业运营经验,其中含至少2年的团队管理经验 (50人或以上的团队);
? Strong communication and relationship management skills.
具备优秀的沟通技巧和关系管理能力;
? Analytical and problem solving skills and the ability to use information to generate creative solutions to benefit the business.
具备较强的数据分析和解决问题的能力,及创新思维;
? Awareness of relevant regulation, legislation, procedures and processes
熟知与业务相关的规定和流程;
? Preferred background in Financial services industry, with exposure to client on-boarding and Know Your Customer reviews, although not essential
有相关金融行业工作背景,维护客户关系经验的人士优先考虑;
? Commercial Awareness
具备敏锐的商业触觉;
? Fluent writing and verbal communication in English, Mandarin and Cantonese
具备优秀的表达能力;
? Focus on results-led management
专注于结果导向的管理工作
? Building core knowledge in team during set up activities in liaison with the build/mobilisation team
在项目筹划阶段与筹划小组合作制定主体工作方案;
? Manage growth of the team as per capacity plan, ensuringthe team is resourced with sufficient well trained and well motivated staff and that staff are developed to their potential in line with current and predicted operational needs
根据业务发展管理团队资源,确保团队成员均能得到足够的培训以及激励,以及发挥他们的潜能;
? Maintenance of Service Levels, ensuring a high level of customer service at all time
监管团队成员的服务水平,确保提供给客户优质的服务;
? Identify and diagnose sub-optimal business performance and report issues of concern to Senior Leadership
对于业务表现欠佳的情况能及时进行诊断,并汇报给上级;
? Protect the firm and the client’s interest at all times by complying with statutory regulations and legislation
在符合各项法律法规的条件下,维护客户的利益;
? Initiate and support improvements to processes and techniques to achieve higher levels of efficiency and effectiveness and to maximise productivity gains
不断调整以及改善工作流程和工作方式,帮助团队不断提高工作效率,从而提高产出;
? Maintain control over operational budget where applicable, demonstrating due care and diligence in exercising operational level mandates within authority
控制预算,并带领团队成员遵守各项规定;
? Build strong relationship with Head of Operations and peers and provide cover as required
与上级和团队成员保持密切的联系,保证工作能够顺利进行。
Skills and Experience(岗位要求)
? Min 4 years in an operational environment, where at least 2 yrs has been spent at a management level(>50)
有至少4年以上的企业运营经验,其中含至少2年的团队管理经验 (50人或以上的团队);
? Strong communication and relationship management skills.
具备优秀的沟通技巧和关系管理能力;
? Analytical and problem solving skills and the ability to use information to generate creative solutions to benefit the business.
具备较强的数据分析和解决问题的能力,及创新思维;
? Awareness of relevant regulation, legislation, procedures and processes
熟知与业务相关的规定和流程;
? Preferred background in Financial services industry, with exposure to client on-boarding and Know Your Customer reviews, although not essential
有相关金融行业工作背景,维护客户关系经验的人士优先考虑;
? Commercial Awareness
具备敏锐的商业触觉;
? Fluent writing and verbal communication in English, Mandarin and Cantonese
具备优秀的表达能力;
? Focus on results-led management
专注于结果导向的管理工作
职能类别: 客户经理/主管
公司介绍
精准测评、精准配对 ? 帮毕业生精准找到***份工作。 ?
全中国90%缺少工作经验的应届毕业生后就是失业,而90%的企业招不到合适稳定的人才。 ?邦聘招聘作为衔接的桥梁,对毕业生进行就业前指导,及职业系统式精准测评分析,从而精准职业定位。根据职业定位给予相关职业的培训及实习,将其打造为适合企业的精英! ?
邦聘,帮助指导教育准社会人、同时致力于为企业招聘完美人才。
全中国90%缺少工作经验的应届毕业生后就是失业,而90%的企业招不到合适稳定的人才。 ?邦聘招聘作为衔接的桥梁,对毕业生进行就业前指导,及职业系统式精准测评分析,从而精准职业定位。根据职业定位给予相关职业的培训及实习,将其打造为适合企业的精英! ?
邦聘,帮助指导教育准社会人、同时致力于为企业招聘完美人才。
联系方式
- 公司地址:地址:span昌岗中路166号之三富盈国际大厦920