佛山招聘

Job Description

- Effective leadership of the team including line management responsibility for 15 direct reports

- Ensure the team is well motivated and that team members are developed to their potential in line with current and predicted operational needs

- Identify ongoing training needs and arrange coaching as required to ensure all staff achieve competency within reasonable timeframe and maintain competency level

- Performance manage and develop colleagues, maximising talent and contribution of individuals in delivering value

- Effective supervision of the processes handled by the team, including hand-offs to other internal and client teams, ensuring a high level of service to all customers / clients

- Maintain policy, process and procedures documentation for processes handled by the team, in liaison with Training and Competence Manager

- Achievement of targets which impact client Service Level Agreements (SLAs)

- Identify and communicate MI requirements in support of team management and utilise MI reports to drive staff performance

- Where relevant, build cross site relationships with counterparts to ensure operational consistency across sites and share best practice

- Consistently apply communication standards as set out in the Communications framework

- Reporting of issues of concern to Operations leadership, seeking root causes and / or solutions to problems and challenges

- Actively protecting the client’s interest at all times in complying with statutory regulations and legislation

- Initiate and support improvements to processes and techniques to achieve higher levels of efficiency and effectiveness and to maximise productivity gains

- Demonstrate due care and diligence in exercising operational level mandates within authority outlined in the Delegated Authorities Manual

- Ensure potential resource challenges are flagged in a timely manner to Operations Management to facilitate recruitment backfills

- Provide support and cover for TL levels within function and across functions as required (arranging c

爱聘人力资源有限公司成立于2014年10月，目前公司在佛山南海。公司主营互联网行业技术研发类岗位猎头业务。
核心服务一线互联网企业「包括但不限于阿里巴巴，腾讯，字节跳动（抖音、今日头条），美团，京东」。
目前0-1阶段。因业务需要，新增岗位招聘需求。我们希望跟您一起，赚取金钱，追求财富，健康生活，乐享人生。